Best documentation software on Reddit
32 reviews from r/sysadmin, r/msp, r/ITManagers and 4 more subreddits
32 reviews from
and
By Brand
/By Product
#1
IT Glue
4.3
(4)
"ITGlue allows the creator to link relevant docs and do it in specific context, making it intuitive and encouraging content creation."
"Loved it as a msp, sucks as a single company."
"I've been tackling this recently with Itglue checklist templates."
"Creating a template client with a written procedure was a lot of work, but it was worth it."
#2
Structionsite
4.7
(3)
"StructionSite is awesome. Highly recommend it."
"Structionsite or openspace used both they work great"
"Structionsite was good /in my old company/. I like Buildern better /in current company/."
#3
Microsoft
3.0
(4)
"VS Code has a nice preview mode for writing markdown docs."
"I prefer this over DokuWiki or ancient SharePoint."
"Great tool, doesn't hold up over time, but the sub pages help to keep things organized."
"Couldn't edit the files, or download. It was poorly maintained and the worst I have ever seen."
#4
SyncMonkey
4.5
(2)
"It works great for our MSP. Their UX/UI is clean and customer support has been exceptional."
"SyncMonkey allows you to create your own documentation templates and integrates with Ninja, making it a great fit for smaller MSPs."
#5
Openspace
5.0
(1)
"Structionsite or openspace used both they work great"
#6
ServiceNow
5.0
(1)
"I had ServiceNow and loved ServiceNow. What a platform."
#7
gg-charts
5.0
(1)
"An excellent free alternative to Lucidchart and Visio, with a practical assisted layout system."
#8
Atlassian
5.0
(1)
"The best for a small company in my opinion."
#9
WordPress
5.0
(1)
"Made documentation funner and searchable. It could handle videos."
#10
Read The Docs
5.0
(1)
"I like Read The Docs."
#11
GitHub
5.0
(1)
"I also like just writing docs in markdown. They are easily readable on GitHub."
#12
Hudu
4.0
(1)
"We're playing with something similar in Hudu for onboarding and it's working so far."
#13
Narmada
4.0
(1)
"Check out [NARMADA](Https://narmada.cloud) and schedule a call so we can discuss further."
#14
Sassafras Software
4.0
(1)
"Check out Sassafras Software's AllSight."
#15
Snipe-IT
4.0
(1)
"It’s open source and has ton of automation capabilities."
#16
Asana
4.0
(1)
"Ive used asana for a lot of this stuff."
#17
FileMaker
4.0
(1)
"If your interested and need help let me know."
#18
OTRS, osTicket, Zendesk, FreshDesk, Zoho
4.0
(1)
"A few popular ones to look at: OTRS, osTicket, Zendesk, FreshDesk, Zoho."
#19
Obsidian
4.0
(1)
"This one took some time to get use to. It's like IT Glue's inter connectivity, but on drugs."
#20
BookStack
4.0
(1)
"Good learning curve, but once you have it, it's like having a well put together file share."
#21
Dropbox
4.0
(1)
"The simplest solution I found was to move everything in Dropbox."
#22
Confluence
3.0
(1)
"Confluence is fine I guess."
#23
DokuWiki
1.0
(1)
"Cry in the corner."
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