r/ITSMconnect is a subreddit with 40 members. The most common flair used is best practice > share proven strategies, resource > post guides, templates, or tool, discussion, question, and leadership insights > leader tips / strategy.
Welcome to Technology Leadership and r/ITSMConnect, a community for Technology Leadership focused on ITSM and ITIL practitioners to share real-world experiences and practical insights. This is a space to discuss challenges, ask questions, and share best practices in incident management, change management, problem management, and more. No certification talk—just real-life ITSM stories, lessons, and solutions. Whether you’re a leader or on the frontlines, let’s connect and learn from each other!
Flair Used in r/ITSMconnect
#1
Best Practice > Share proven strategies
: "Change Management Deep Dive: Wrangling the Tech Beasts 🛠️"
44 posts
#2
Resource > Post guides, templates, or tool
: "Jolt of panic when your phone buzzes at 2 a.m."
38 posts
#3
Discussion
: "Beyond the Dropdown Menu: Designing a Service Catalog That Delights Users"
34 posts
#4
Question
: "The Silent Killer of ITSM Maturity: Organizational Silos & Value Stream Disconnect 🧱➡️📉"
33 posts
#5
Leadership Insights > Leader tips / Strategy
: "Service Is Green But Your Users Are Frustrated"
10 posts
#6
Advice / Guidance
: "Business & Technology Alignment"
7 posts
#7
Incident Management
: "ITIL Incident Management"
4 posts
#8
Challenge
: "What is ONE challenge that is keeping you up at night?"
3 posts
#9
Poll
: "To PIR or Not To PIR (When a Change Goes Wrong)"
3 posts
#10
Meme / Funny 😃
: "My Incident Resolution Process "
2 posts
Member Growth in r/ITSMconnect
Yearly
+12 members(42.9%)
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Last updated: June 7, 2026