r/customerexperience
11k members
r/customerexperience is a subreddit with 11k members. The most common kinds of discussions are pain & anger and solution requests, and the community frequently discusses customer service, ai, tired, customer experience, and frustration.
Popular Themes in r/customerexperience
#1
Pain & Anger
: "Three support tickets for one refund. Is that really three resolved cases?"
4 posts
#2
Solution Requests
: "Customer Success professionals: what customer support tools are you using, and what frustrates you the most?"
3 posts
#3
Advice Requests
: "Seeking a CX/Contact center mentor as I lead a centralization of CS across locations"
2 posts
#4
News
: "7 Ways AI Is Changing Customer Support for Modern Businesses"
1 post
Popular Topics in r/customerexperience
#1
Customer Service
5 posts
#2
Ai
3 posts
#3
Tired
2 posts
#4
Customer Experience
2 posts
#5
Frustration
1 post
#6
Sales
1 post
#7
Ccaas
1 post
#8
Ucaas
1 post
#9
Blended Platform
1 post
#10
Delay
1 post
Member Growth in r/customerexperience
Yearly
+6k members(126.8%)
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About
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Last updated: October 26, 2026