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r/customerexperience
4k members
r/customerexperience is a subreddit with 4k members. Its distinguishing qualities are that the community is medium in size.
Popular Themes in r/customerexperience
#1
Advice Requests
: "How Do You Measure Success in Customer Experience"
28 posts
#2
Solution Requests
: "How to use public reviews to improve customer experience"
8 posts
#3
Pain & Anger
: "Begging folks to NOT apply for a job at this company "
6 posts
#4
Ideas
: "How can businesses effectively combine Agentic AI with human support to deliver better customer experience?"
2 posts
#5
Opportunities
: "What’s the most underrated CX improvement that made a big impact in your organization?"
2 posts
#6
News
: "Future of Cx in SaaS: Current Trends & Innovations"
1 post
Popular Topics in r/customerexperience
#1
Customer Experience
: "How to measure Customer Experience & satisfaction? Key metrics"
58 posts
#2
Cx
: "How do you actually sell the idea of Cx within a company"
25 posts
#3
Ai
: "How can Ai enhance customer and agent experiences in modern contact centers?"
23 posts
#4
Customer Service
: "How do I go from Customer Service to Customer Experience? "
19 posts
#5
Carpet
10 posts
#6
Contact Center
: "How Can Contact Centers Deliver More Personalized Experiences?"
9 posts
#7
Promoting Business
: "Spent months compiling 1000+ places to promote your business – finally turned it into a toolkit"
5 posts
#8
Support
: "Didn’t expect pre-sale Support to be this decent tbh"
4 posts
#9
Automation
: "Research on customers&chatbots. You'll find insights on what to improve in your customer service Automation"
4 posts
#10
Strategy
: "What Is Your Current Customer Experience Strategy?"
4 posts
Member Growth in r/customerexperience
Yearly
+1k members(33.6%)
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