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/r/talesfromcallcenters/

r/talesfromcallcenters

241k members
r/talesfromcallcenters is a subreddit with 241k members. Its distinguishing qualities are that the community is huge in size.
**Welcome to Tales From Call Centers (TFCC), a place where we share tales from the trenches of the call center world!** This includes things like (but not limited to); Ridiculous caller demands Moronic and stupid things callers say Moral support after dealing with awkward and difficult callers Happy and positive calls

Popular Themes in r/talesfromcallcenters

#1
Pain & Anger
: "I got into trouble from boss for going to our 24 hour staff cafe outside of my work hours/ on my day off. I feel embarrassed and now I know it’s not available to us always. But I was saving soo much going there. And I get paid not a lot so this is very bad for me."
52 posts
#2
Advice Requests
: "Asked my department chat for advice on getting burnt out and no one in leadership acknowledged it until weeks after when I “threatened” a customer."
2 posts
#3
Opportunities
: "A major change for the better just happened at my job and thought I would share"
1 post

Popular Topics in r/talesfromcallcenters

#1

Call Center

: "Anyone's mental health take a hit from working in a Call Center?"
49 posts
#2

Customer

: "Sometimes the Customer really needs help"
47 posts
#3

Customer Service

: "Good Customer Service is not just giving the customer what they want"
32 posts
#4

Customers

: "Customers rattling off their account numbers before I can finish my greeting"
31 posts
#5

Job

: "I honestly think being yelled at and treated so badly by customer isn’t the worst part. It’s then having to take back to back calls right after and being reminded that this is my Job right now…."
29 posts
#6

Call

: "Why do they ask for a Call listen when they know they're lying?"
20 posts
#7

Customer Complaints

: "I thought I’ve heard it all. Customer upset because agent said “hey there”"
19 posts
#8

Help

: "Sometimes the customer really needs Help"
15 posts
#9

Work

: "I can't even begin to tell you how much I've grown to HATE Working in a call center. It's the most mentally torturing corporate job you can ever have."
13 posts
#10

Difficult Customers

12 posts

Member Growth in r/talesfromcallcenters

Yearly
+6k members(2.4%)

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