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r/talesfromcallcenters is a subreddit with 242k members. Its distinguishing qualities are that the community is huge in size.
**Welcome to Tales From Call Centers (TFCC), a place where we share tales from the trenches of the call center world!**
This includes things like (but not limited to);
Ridiculous caller demands
Moronic and stupid things callers say
Moral support after dealing with awkward and difficult callers
Happy and positive calls
Popular Themes in r/talesfromcallcenters
#1
Pain & Anger
: "I SNAPPED BEFORE I COULD STOP MYSELF"
49 posts
#2
Advice Requests
: "Asked my department chat for advice on getting burnt out and no one in leadership acknowledged it until weeks after when I “threatened” a customer."
2 posts
#3
Opportunities
: "A major change for the better just happened at my job and thought I would share"
1 post
Popular Topics in r/talesfromcallcenters
#1
Call Center
: "Anyone's mental health take a hit from working in a Call Center?"
49 posts
#2
Customer
: "Sometimes the Customer really needs help"
47 posts
#3
Customer Service
: "Good Customer Service is not just giving the customer what they want"
32 posts
#4
Customers
: "Customers rattling off their account numbers before I can finish my greeting"
31 posts
#5
Job
: "Finally been working 6months at my Job which means entitled to 10 days sick leave. On my first day sick they change my schedule to sickunpaid!!! I had to call employment and then call them. They said I’m not eligible. They had to check after I made big deal about it and turns out I am eligible! Omg"
29 posts
#6
Call
: "Why do they ask for a Call listen when they know they're lying?"
20 posts
#7
Customer Complaints
: "I thought I’ve heard it all. Customer upset because agent said “hey there”"
19 posts
#8
Help
: "Sometimes the customer really needs Help"
15 posts
#9
Work
: "I can't even begin to tell you how much I've grown to HATE Working in a call center. It's the most mentally torturing corporate job you can ever have."
13 posts
#10
Difficult Customers
12 posts
Member Growth in r/talesfromcallcenters
Yearly
+6k members(2.4%)
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