Case Management Software reviews from Reddit
Summary
We analyzed 214 Reddit reviews across 12 subreddits and 39 posts to rank the best Case Management Software brands recommended by redditors, including communities like r/LawFirm, r/msp, r/paralegal, r/auslaw, r/Patents. Top-rated brands include Clio (4.2/5), MyCase (4.0/5), FileVine (4.5/5).
Stats
Reviews214
Subreddits12
Posts39
Brands75
Products3
214 reviews from
and
By Brand
/By Product
#1
Clio
4.2
(41)
"All the Clio, MyCase, iManage, and NetDocs users get InfoTrack as well if your involved in litigation."
"Clio is great."
"Clio is amazing."
"Clio by far was the best in so many different areas: -Customer service actually exists -Lot's of free training materials, including videos -Open API for integrations"
"Clio is amazing for firm management."
"I like Clio as my all in one solution."
"I vote for CLIO. I have been with Clio for a few years."
"Clio is very popular and we've been fans of them."
"Clio is the best and priced per license."
"I like it, integrated calendar, ability to save emails."
#2
MyCase
4.0
(22)
"MyCase"
"I used MyCase. It was great for case management and for billing."
"Mycase! We compared a few and it had the best capabilities."
"I work for a Plaintiff PI form. We use MyCase. I love it."
"MyCase is really simple and fairly inexpensive."
"I'd check out MyCase. Simple, easy to use and customize."
"Clio, MyCase, Cerenade (immigration)."
"Mycase! They even have a discount for bar associations."
"MyCase"
"I like MyCase better."
#3
FileVine
4.5
(15)
"FileVine is top of the field right now"
"Switched to filevine and have been very happy."
"I'd demo Filevine. It's the most customizable and definitely one of the top CMS for PI lawyers."
"Filevine, MyCase, Litify are great."
"Filevine is pretty great and there is a lot of room to customize it to fit your needs."
"Our firm has been using Filevine for a year, we love it."
"I think it's great, you can text clients from the app."
"FileVine is powerful if you know how to customize it."
"FileVine."
"The setup isn't easy but it actually has some forms of conditional logic."
#4
PracticePanther
4.3
(9)
"Really easy to use and out-of-the-box workflows are really, really good."
"Only one I've seen everyone take to without complaining and asking for help."
"Practice Panther is the best one I've tried."
"I use PracticePanther, and I'm relatively happy with it"
"PracticePanther handles case management, time tracking, and billing."
"PracticePanther or Clio are the biggies."
"PracticePanther is probably best if they want to hit the ground running."
"We just made the switch to PracticePanther from mycase."
"Check out practice panther - it's pretty good"
#5
SimpleLaw
4.8
(8)
"Definitely SimpleLaw."
"I use SimpleLaw and it’s affordable and easy."
"We use SimpleLaw. VERY reasonably priced and has some nice features."
"We use SimpleLaw. Gives us all the functionality we need."
"I'm such a minority but we use SimpleLaw and LOVE it."
"If you can get over the cloud issue - really, it's so much better - SimpleLaw is great."
"It's pretty simple to learn... has all the features you really need and it is definitely less than the others you mentioned for similar features."
"I've heard good things about SimpeLaw."
#6
Smokeball
4.0
(9)
"One of our clients has Smokeball. Fully cloud hosted, good support."
"I would say Smokeball."
"Smokeball"
"I've been highly impressed with Smokeball."
"I use Smokeball. It's pretty great."
"For solely PI? Smokeball if on a PC"
"Smokeball is the best one I've used for Family Law this far."
"Smokeball is better, and with its automatic time keeping system."
"My two favorites were Smokeball and my case."
#7
LEAP
4.0
(6)
"3 of my clients are going to Leap."
"Have you looked at leap?"
"I support a client that provides payment plans for both LEAP Legal and Smokeball."
"The predominantly use software called LEAP."
"Leap Legal is pretty decent as is Clio."
"Between the two I prefer LEAP for its cleaner interface."
#8
iManage
3.8
(5)
"I really like iManage."
"IManage or Netdocs are industry standards."
"My firm (100-200 attys) uses iManage. Can't compare to others but seems good."
"Are not practice management."
#9
ActionStep
3.8
(4)
"ActionStep is great."
"Actionstep has some awesome features, but My case has similar features and a lot cheaper."
"I use actionstep, because I hate spending money."
#10
Practice Panther
3.5
(4)
"When I did defense work we used Practice Panther. It integrated with Box."
"I wrote a review of PracticePanther."
"All of the big ones - Clio, MyCase, Practice Panther, etc. are more or less the same."
"For MyCase, Clio or PracticePanther... I am not sure how you track your client's medicals."
#11
Needles
3.5
(4)
"We love Needles, to the point that I cannot live without Needles."
"I really like it. It's better than practice panther and Mycase."
"It's a good program."
"We have Needles too! And it sucks!"
#12
Lawcus
4.7
(3)
"I highly recommend you look at Lawcus."
"We use Lawcus, relatively new software but it's packed with lots of great features."
"I use Lawcus for practice management and SharePoint for file storage."
#13
Cosmolex
4.3
(3)
"Cosmolex - Great program!"
"We have four firms that use Cosmolex now."
"We are a 2 lawyer shop and use CosmoLex."
#14
CaseFox
4.3
(3)
"CaseFox has really streamlined my workflow."
"I am using CaseFox and it provides great features to seamlessly run my legal practice."
"It provides everything at a reasonable cost and gives top-notch integrations."
#15
NetDocuments
4.0
(3)
"Net documents. I work specifically in legal MSP world and that's our go to"
"IManage or Netdocs are industry standards."
#16
CASEpeer
4.0
(3)
"Casepeer."
"CASEpeer is much cheaper, and about 80% as good."
"I went with Casepeer, but Casepeer has fewer features than I want"
#17
AppColl
5.0
(2)
"We use AppColl and only have good things to say."
"AppColl is the bomb. Love it."
#18
RTG Bills
5.0
(2)
"RTG Bills. The best."
"RTG Bills. The best."
#19
Nextpoint
4.5
(2)
"Nextpoint is amazing and so easy to use!"
"Overall it’s worked very well and the price was good."
#20
Prevail
4.5
(2)
"We use a platform called Prevail - lots of customization options, I'm a big fan."
"Our office and a few of the other small contingency firms in the area use Prevail."
#21
Cloudlex
4.5
(2)
"Cloudlex is amazing for Plaintiff PI. Very user friendly and straight forward."
"Currently my firm uses Cloudlex which I also like."
#22
Everlaw
4.5
(2)
"Everlaw is my favorite for large doc productions."
"Everlaw is good for docs."
#23
TestRail
4.0
(2)
"Currently In my project I am using TestRail for test case management and it has been of great help."
"I use this daily because it's perfect for my needs, but it's not cheap."
#24
RocketMatter
4.0
(2)
"Our firm uses RocketMatter. Great software, easy to use."
"For cloud you have Rocketmatter, MyCase and PracticePanther."
#25
Daylite
4.0
(2)
"Personally, I use Daylite. It's cheap, easy to use, but not super powerful."
"Now, we're using Daylite."
#26
PracticeMaster
4.0
(2)
"Solid and has awesome support."
"Practice master. We implement that plus a cloud desktop."
#27
Inprotech
4.0
(2)
"I quite liked inprotech. Takes a while to get used to, but once you have its functional."
"A firm I worked at used inprotech. It was very powerful and could do basically everything I ever wanted it to do."
#28
Litify
4.0
(2)
"Very robust but takes set up time and money."
"Litify. Sebastian, that you?"
#29
ServiceNow
4.0
(2)
"We implemented HR Case Management with ServiceNow and really liked the outcome."
"We're using Service Now for our case system."
#30
Microsoft 365
5.0
(1)
"I highly recommend M365. Licenses are inexpensive (I think they start at $25ish). Create a SharePoint for all your files."
#31
ClickUp
5.0
(1)
"Our office uses ClickUp. It’s a task management software that’s completely customizable to your needs."
#32
SmartAdvocate
5.0
(1)
"We use SmartAdvocate and really like it."
#33
TrackOps
5.0
(1)
"I have tried a few, but TrackOps is my favorite."
#34
ScoutCMS
5.0
(1)
"This is what we use. It's awesome."
#35
Wimple Law
5.0
(1)
"By-far www.wimplelaw.com"
#36
Salesforce
5.0
(1)
"If I had the budget for it, Salesforce."
#37
CaseManager for Lawyers
4.0
(1)
"I have finally managed to track down the app I was mentioning: https://casemanager.mobi/casemanager-for-lawyers/"
#38
Tabs
4.0
(1)
"Tabs/practice master is great"
#39
FoundationIP
4.0
(1)
"I love FoundationIP."
#40
CaseArk
4.0
(1)
"CaseArk! It’s still under development but set to release in a couple of months."
#41
casepacer
4.0
(1)
"I would demo casepacer and casepeer."
#42
Dictalogic
4.0
(1)
"I would strong suggest you to check with Dictalogic."
#43
Advologix
4.0
(1)
"Advologix is what our firm uses. Pretty good in my opinion."
#44
Backdocket
4.0
(1)
"We use backdocket, $40 monthly a user."
#45
TrialWorks
4.0
(1)
"Has high learning curve but can create a lot of efficiencies."
#46
i-Sight
4.0
(1)
"It seemed like a great product and we were able to set it up across a few different departments to handle their individual case types."
#47
Amicus Attorney
4.0
(1)
"Great case management."
#48
TestLink
4.0
(1)
"I've used this a several times at the university."
#49
RunSensible
4.0
(1)
"The new one has more options, and the most significant advantage is an integrated business phone and marketing platform."
#50
Amberlo
4.0
(1)
"Now in 2023, my opinion is to also look and compare this new legal software Amberlo.io."
#51
Firm Central
4.0
(1)
"My customers use firm central."
#52
Case Master Online
4.0
(1)
"It's inexpensive, cloud-based, and has tons of great features."
#53
Equinox
4.0
(1)
"Equinox is one of those systems- helps solve the problems of trying to square peg into round hole a trademark into a patent built system"
#54
Flextrac
4.0
(1)
"We use flextrac"
#55
Dropbox
4.0
(1)
"If you're looking for cloud storage solutions, Dropbox is really good."
#56
UKG
4.0
(1)
"UKG offers what you are looking for as part of their HRSD (HR Service Delivery) module."
#57
Litigen
4.0
(1)
"A newer product (lesser known at the moment)."
#58
Caret
4.0
(1)
"Popular all-in-one."
#59
Cerenade
4.0
(1)
"Cerenade (immigration)."
#60
Zoho CRM
4.0
(1)
"I'm happy with Zoho CRM for the price, functionality, and integrations."
#61
Patricia
3.0
(1)
"We're also using Patricia (the desktop version, mostly), and as we've grown we've found that it's not quite suitable anymore."
#62
Silq
3.0
(1)
"I use the former but will likely change to BarBooks for better cloud integration."
#63
Casemap
3.0
(1)
"[Casemap] might be what your looking for."
#64
PCLaw
3.0
(1)
"Check pclaw....not sure if its going to cover your needs."
#65
PI Direct Link
3.0
(1)
"It's relatively inexpensive."
#66
Google Workspace
3.0
(1)
"I would just go with GSuite for your domain, email, and calendar."
#68
Time Matters
3.0
(1)
"Time matters."
#69
BigHand
3.0
(1)
"Case management systems that comes to mind."
#70
ProClaim
3.0
(1)
"Case management systems that comes to mind."
#71
Lawbase
2.0
(1)
"Our firm uses Lawbase. Currently looking for an alternative."
#72
Needles 5.0
2.0
(1)
"We are in mainly PI currently using Needles 5.0 and looking into Smartadvocate, Filevine, NEOS, and Litify."
#73
Amicus
1.0
(1)
"My firm uses Amicus 2008, and it's horrible."
#74
Smart Advocate
1.0
(1)
"Stay away from Smart advocate. It's garbage with garbage customer support."
#75
PerfectLaw
1.0
(1)
"Not PerfectLaw."
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