Rmm reviews from Reddit

Summary

We analyzed 558 Reddit reviews across 12 subreddits and 74 posts to rank the best Rmm brands recommended by redditors, including communities like r/msp, r/sysadmin, r/FiestaST, r/Intune, r/ITManagers. Top-rated brands include Action1 (4.4/5), NinjaOne (4.5/5), Datto RMM (4.2/5).

Stats

Reviews558

Subreddits12

Posts74

Brands93

Products18

Top communities

r/msp360 r/sysadmin125 r/FiestaST19 r/Intune16 r/ITManagers10

558 reviews from

and

By Brand

By Product

Action1

4.4

(48)

"+1 for action1 and their free 100 endpoints."

"Action1 works for me. Free for the first 100 endpoints."

"If you are looking into patching and updating look at Action1, that is what it does well and is free for the first 100 devices."

"Action1 is free for up to a certain number of agents."

"FAN-F$%KING-TASTIC, free for the first 100 devices."

"Free for 100 endpoints"

"Action1 has a Windows patching mechanism that is very easy to manage and works extremely well."

"Depending on what you are looking for, it has OS patch management, third-party app deployment and updates (built-in and custom), reporting, scripts, policies, and more."

"The one I've opted to go with is Action1."

"I've stopped on Action1."

NinjaOne

4.5

(44)

"NinjaOne"

"I am happy with the stack. It saves me a lot of time."

"NinjaOne all the way."

"NinjaOne hands down best support and #1 in patching."

"A large amount of corporate MSPs have moved to Ninja One."

"Awesome product and awesome customer support."

"Ninja the whole way."

"Ninja is just a better product IMO."

"Ninja are huge on community and we care about our clients."

"Ninja is the go-to these days."

Datto RMM

4.2

(34)

"Nothing beats Datto RMM so far and we have tried many."

"Happy Datto RMM user for over 8 years now. Great patch management and loads of useful integrations."

"DattoRMM the built in scripts and automations well executed and things just make sense."

"+1 for DattoRMM"

"The RMM is definitely one of the best out there in terms of features and automations. I would say Ninja and DattoRMM are at the top"

"I'm using Hudu for documentation; never used IT Glue."

"Datto RMM is hands down my favourite part of our stack."

"Datto RMM is best in class today"

"DattoRMM will monitor the OMSA logs. Works great!"

"Why not go with Datto RMM? It's what you know and suits both startups and larger MSP'S."

Atera

4.1

(34)

"Honestly surprised to see nobody mention Atera yet... Shit is golden"

"Is my go to."

"Are really happy."

"Atera sounds like the right solution for you."

"Atera seems like a great option to what you are looking for."

"Atera is worth taking a look at, has everything you are asking for."

"Atera is free."

"We're using a base license for Atera for running powershell scripts faster than remediations run and basic inventory compliations."

"We've been using Atera and have been fairly pleased."

"Atera, Syncro, Superops - you'll find one of these to your liking + Action1 for patching should do the trick"

Pulseway

4.2

(33)

"Pulseway would be a good fit for managing just a few devices."

"By far the best RMM is Pulseway if you ask me."

"You can accomplish all of your RMM and sysadmin duties that you would from a laptop or desktop completely from your smartphone or tablet."

"I love Pulseway for the mobile app I don’t need to be strapped to my laptop or desktop to support clients."

"I love Pulseway for the mobile app."

"Extremely happy with Pulseway."

"Pulseway is what I use."

"I personally like Pulseway."

"We use pulseway for rmm and actuon1 for patching."

"Pulseway might work for you, it has great patch management features."

Ninja RMM

4.5

(30)

"Ninja by far. Everything has limits , there are a couple of man I wish ninja had this but I wouldn't trade that for all the things missing in the other platforms."

"Get Ninja."

"NinjaOne is tops right now"

"NinjaOne. There's an Office Hours open zoom call on thursday to go over the new 8.0 updates."

"Migrated CWA-->N1 about 20 months ago, very happy with the change."

"Being able to see script results within seconds is one of the things I love about ninja"

"We are very happy with NinjaOne. The UI is good, intuitive and user friendly."

"NinjaOne all day. Full stop."

"NinjaOne. Happy to connect and talk about it if you want to message."

"Over 2 years since switching, and not a single time has an automation failed with Ninja."

Ninja

4.2

(23)

"Ninja"

"Ninja for sure."

"Highly recommend it though. Best thing I've implemented at work in a while."

"It's amazing for us, patching is fast and easy for OS and software."

"Ninja!"

"Been on Ninja for 6 months and love it."

"I'm happy with ninjarmm"

"It's really easy to use and it's cross-platform."

"I couldn’t be happier. Ninja reporting is significantly better than Syncro."

Syncro

3.8

(24)

"Just made the call to go syncro as action 1 is just missing too much."

"We migrated to Syncro about a year ago and we couldn't be happier."

"We moved from using Kaseya VSA and Kaseya BMS to SyncroMSP about a year ago and have been VERY happy with the move."

"If you’re one person, start with Syncro. Super easy to setup and get rolling with."

"Take a look at Syncro."

"Syncro or Superops"

"Syncro seems like it would be a good fit."

"I'd check out Syncro. It's per tech pricing, so you can grow with it."

"Syncro is windows-centric, with some support for mac, but none for Linux."

"N-able works well, Syncro does too."

Datto

4.1

(18)

"Datto is a solid RMM, and it's best to have Autotask and ITglue alongside it."

"Full endpoint remote takeover control."

"The integration between Datto and ITGlue is great."

"Can’t go wrong with Datto."

"Using Autotask and Datto RMM for some years now."

"We switched from Connectwise with Automate to Autotask with Datto RMM and have been very happy."

"This question is asked every day and the answers are always datto haha."

"Really good at automating patch policies and caters one of the wider tenant ranges."

"Datto tends to be cost-effective if you need more advanced features."

"Datto RMM."

#10

Tactical RMM

4.4

(14)

"Tactical RMM is the best FOSS one that I know of."

"I have been hosting Tactical RMM for my homelab."

"I personally like tacticalRMM."

"What I would suggest is going with TacticalRMM."

"Very powerful, reliable and much cheaper than the Mainstream Tools."

"License is free, you'd only pay for the software signage and if your hosting in the cloud, the server."

"Inexpensive but good for the price: Itarian"

"Have you tried Tactical RMM?"

"TacticalRMM and Zammad are both great."

"To start off I'd suggest using open-source self-hosted solutions."

#11

Addigy

4.6

(13)

"I can recommend Addigy and link it your ABM for auto enrolments."

"Addigy is a purpose built RMM tool for Mac and it works very well."

"Mdm and rmm for Mac."

"Cost of entry for a small org; Addigy wins."

"Addigy or Jamf. No other RMM is a true Apple MDM."

"I’ll second Addigy, works really well whether you are an MSP or not."

"For future readers: the answer is Addigy. Amazing Mac rmm software."

"Get an Apple specific RMM - try Addigy."

"ABM + Addigy by itself OR Ninja + Mosyle"

"Great for IOS devices."

#12

SuperOps

4.2

(13)

"Another for SuperOps. They just came out with Contracts 2.0."

"SuperOps!"

"Big fan of SuperOps. Polished and modern like level but with more capabilities"

"I suggest you try the SuperOps PSA and RMM solution which is completely free for the first year for solo MSPs."

"You should give SuperOps a shot."

"Same. We left Syncro for SuperOps. Very happy."

"SuperOps has been adding new functionality right and left and they do listen to their users."

"We could do the same with SuperOps."

"SuperOps... with the risk of being downvoted. But it's a great product with excellent support so..."

"Currently in the process of migrating from Atera to SuperOps."

#13

N-Able

4.1

(12)

"RMM is easy to push out with intune and does all the (critical) patching automatically."

"Hit me up if you’re interested In seeing what N-able has to offer."

"Tested them all and it came down to Ninja and NAble. Our techs wanted NAble. They have been happy thus far."

"We use N-Able, works great."

"I would recommend leveraging RMM (Nable) to trigger alerts."

"Medium cost, and very good feature set: N-Able, Pulseway"

"That said, N-Able at this size was our best option."

"I am using N-able for RMM and ticketing."

"N-Able has been adding more and more 3rd party apps to their list recently."

"N-Able seems to match your requirements."

#14

SureMDM

4.0

(10)

"SureMDM covers both MDM and RMM needs, including remote onboarding, patching, and troubleshooting for various platforms."

"SureMDM can do all of it. I mean remote support, patch management (including 3rd-party patches), and integrates with Azure."

"While it’s not open source, you could give SureMDM a try for effectively managing your Macs remotely."

"You can use SureMDM for your homelab needs! It offers features like device onboarding, patch management, and remote control."

"For all your needs like patch management, remote support, remote monitoring, file sharing, cost, and a user-friendly interface, I recommend SureMDM."

"Not open source but SureMDM can serve as RMM to manage Macs"

"SureMDM has good remote capabilities as well as integrates with ServiceNow to help create more context-aware tickets."

"Take a look at SureMDM helps you with what you looking for."

"We use SureMDM, covers most of the RMM features to manage our endpoints."

"SureMDM has both RMM and MDM features for all laptop and mobile platforms."

#15

Syncro RMM

3.9

(10)

"Syncro or Ninja. Ninja can't touch Syncro's pricing (unlimited endpoints on Syncro for one price)."

"Check out syncromsp we moved from Solarwinds and been very happy"

"Syncro is a great system IMO"

"Syncro, no question."

"Depends on how big you are. If you're small, go with Syncro."

"Small to medium, use Syncro."

"Syncro's integrated MSP software has PSA, RMM & remote access features built to work together—in one tool, at one price."

"I’m currently using Syncro and am happy with it so far."

"1. Syncro rmm - per tech pricing, unlimited endpoints"

"Just don't chose Syncro for more than ticketing (PSA side) or growing beyond 5 users."

#16

level.io

4.1

(9)

"Level.io is one of the newer players. It is a fantastic solution and they are not dependent on some old backend coding."

"It sounds like you're mostly describing Level.io . It has a super clean, simple user interface, their automation is one of their current flagship features and extremely powerful."

"I find level.io very snappy"

"[Level.io](http://Level.io) can handle remote control, monitoring, automation, patching, and all the other RMM related things for Mac."

"Remote control is super snappy even over distance."

"Free trial, no commitment, and no need to get a quote or talk to sales."

"Level.io might be a fit."

"Add Level.io to your list to demo."

"Level is great but it's still missing a ton."

#17

Mosyle

4.5

(8)

"Mosyle is free for the first 30 devices"

"Check out Mosyle Manager, it’s the education version of their product."

"Have you checked Mosyle's non-profit pricing? They can do what you want and more."

"Mosyle is a full Apple MDM solution and we get all the remote capabilities we need."

"If your managing Mac device. I recommend https://mosyle.com"

"Is free for up to 30 devices."

"Mosyle seems to be your best bet. Stay away from Jamf."

"Mosyle for budget or Jamf for higher feature support."

#18

Datto RMM and Autotask

4.5

(8)

"Honestly, you won't find anything that integrates as well as Datto and Autotask."

"The clear winner is DattoRMM and Autotask. Nothing integrates better."

"If you care about integrations like M365 and that the tools integrate with each other you can't beat DattoRMM and Autotask."

"I'm on Datto RMM and Autotask and IMO they work really well together and they do everything I need."

"Datto and Autotask have worked for me as a combo."

"It's still worth checking out the Autotask/Datto integration, which is one of the better-working RMM/PSA combos out there."

"I second AT+ DRMM."

"Autotask and Datto RMM works well."

#19

ConnectWise

3.9

(7)

"Expensive but can do anything and everything you need: ConnectWise"

"ConnectWise has been one hell of a tool for me."

"I also have experience with Connectwise's modern tool: RMM. It was apparently built off of Continuum. I have zero complaints."

"ConnectWise RMM comes with third party patching, although it seems it's limited to what apps they have listed in it."

"I like ConnectWise - but only have limited experience."

"Connectwise yes expensive and will try to up sell you every day."

"I used Connectwise after that and it was TERRIBLE in comparison."

#20

Kaseya VSA

3.1

(8)

"Kaseya has come along just fine and adopted quite alot for work ethic from the Datto part."

"Kaseya all things, all day, every day."

"RMM details configured in group policy. I use Windows Remote Assistance and Powershell."

"We’re on VSA X and really liking it a lot."

"I don’t know if it’s the best but we use kaseya vsa"

"Kaseya VSA unfortunately for native drag/drop scripting that just works most of the time."

"Don't bother with VSA X - it's pretty rubbish for us (nearly 2,000 endpoints)... slow, buggy, various quality of life features missing"

"For the love of God, don't use VSA"

#21

ITarian

4.0

(6)

"Itarian has a free license as long as you don't need any advanced functions, but RMM is definitely free"

"Itarian is free, you just have to know what you're doing."

"It really is free if you just want to be able to remote in to up to 50 devices."

"ITarian will do. First 50 devices are free."

"Itarian free for up to 50 devices."

"ITarian is free for up to 50 endpoints."

#22

Kaseya

3.1

(7)

"Kaseya for RMM and Jamf for MDM."

"Kaseya was the best I demoed."

"I bet youd be able to negotiate a pretty sweet discount on some Kaseya seats just now."

"We have had good luck with Kaseya doing all of the things you listed."

"Kaseya is a very mature product, and needs some effort to set up, but once it’s going it can be amazing."

"Run. they will scam you."

"I now retract my recommendation for Kaseya."

#23

Vibra-Technics

4.0

(5)

"Just had mine done with Vibratechnics for all 3 mounts. best upgrade I’ve done to the car."

"I tried AWR and hated them, so much NVH it was unbearable. I have vibra-technics now and they’re great."

"I've heard good things about Vibra-Technics."

"Vibra Technics."

"Vibra, even Awr with 62a bushing were vibration city."

#24

Mountune

4.5

(4)

"I put a Mountune in. I don’t notice any vibrations or issues with it."

"Right now I have Mountune and thats the same like stock one in terms of NVH, perfect balance for daily."

"I have a Mountune I can sell for cheap. It does need new bushings but those can be had for 20 bucks."

"I had no issues with my mountune one."

#25

ManageEngine

4.3

(4)

"I recommend you take a look at our product RMM Central."

"ManageEngine Endpoint Central for management and control, Zabbix for monitoring."

"Hi! I think you will like our RMM Central. We have an open price sheet for you to consult and offer comprehensive management and monitoring capabilities that you can integrate in the future."

"It's pretty comprehensive from all I've seen so far."

#26

Auvik

4.0

(4)

"We have solved it well, with Auvik."

"To capture IPMI data, you’ll need an NMS like Auvik, Zabbix, PRTG, or LogicMonitor."

"If your focus is network monitoring I’d stick with Auvik, Logicmonitor or Domotz."

"Any RMM is the wrong tool for network monitoring. You're looking for an NMS, like Auvik, PRTG, or LogicMonitor."

#27

ConnectWise Automate

3.8

(4)

"Of the two I prefer CW."

"The only one I can think of that does self hosting still is Connectwise Automate."

"We use Connectwise Automate as well as Control to manage ~12k endpoints."

"We're using Connectwise Automate for in-house IT and it works...well enough."

#28

OptiTune

5.0

(3)

"You can manage up to 300 computers for 1 year free."

"You will get this RMM free for 1 year (max 300 endpoints)."

"May I suggest the OptiTune Startup Pack?"

#29

ManageEngine Desktop Central

3.5

(4)

"Desktop Central if you have a small device to run the server on."

"Manage Engine Desktop Central is pretty solid."

"Desktop Central is decent and cheap."

"You might be able to self-host Manage Engine Desktop Central."

#30

N-Central

3.5

3.3

(3)

"I have no issues with my whoosh rmm"

"I’ve had both the whoosh street spec and the mountune. The whoosh was great but there is noticeably more NVH."

"I've seen people have issues with the rubber on the whoosh rmm."

#43

BeyondTrust

5.0

(2)

"Used to be bomgar but is now beyondtrust was awesome when I used it for this type of stuff. no idea if it's still as good or cost or anything. Was my favorite tool for remote support."

"BeyondTrust (formerly Bomgar) is also top notch but much more expensive."

#44

Gorelo

5.0

(2)

"It truly is the best product for ticketing we’ve ever used."

"Try Gorelo PSA and RMM."

#45

ImmyBot

3.0

Jira

3.0

(1)

"Customizable, good set of features out of the box."

#93

Pumaspeed

3.0

(1)

"Pumaspeed (much better, but still some vibration)."

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