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r/TalesFromTheFrontDesk is a subreddit with 1.0M members. Its distinguishing qualities are that the community is massive in size, and has high activity.
A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee? /r/talesfromretail
Popular Themes in r/TalesFromTheFrontDesk
#1
Pain & Anger
: "I lied."
33 posts
#2
Solution Requests
: "Sister wanted to book a hotel room thru 3rd party. I said NO. Good thing I did."
3 posts
Popular Topics in r/TalesFromTheFrontDesk
#1
Guests
: "A Double Feature of cheeky Guests attempting to bypass their non-cancel reservations by locking their card"
23 posts
#2
Guest
: "I am not kicking another Guest out because you booked the wrong date"
15 posts
#3
Front Desk
: "Front Desk Agent saved my kids"
13 posts
#4
Hotel
: "wrong Hotel, wrong state"
9 posts
#5
Management
: "When your Management does cartwheels in the lobby."
7 posts
#6
Reservation
: "No Raj From A Travel Agency, I Cannot Confirm A Guest Reservation"
6 posts
#7
3rd Party
6 posts
#8
Room
: ""You're out of Rooms? Well I see one right here!""
5 posts
#9
Entitled
: "“Entitled Karen “ Does one of the MOST DISTURBING things I have seen at the hotel!"
4 posts
#10
Guest Behavior
: "Man is so angry that he has to pay, he throws his receipt in my face"
3 posts
Member Growth in r/TalesFromTheFrontDesk
Yearly
+37k members(3.8%)
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