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r/TalesFromTheFrontDesk is a subreddit with 990k members. Its distinguishing qualities are that the community is huge in size.
A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee? /r/talesfromretail
Popular Themes in r/TalesFromTheFrontDesk
#1
Pain & Anger
: "Taking Away My Bell Got My Manager Fired"
41 posts
#2
Money Talk
: "Apparently, I'm not allowed to charge that much."
3 posts
Popular Topics in r/TalesFromTheFrontDesk
#1
Guests
: "Guests demanding refunds because “Florida isn’t supposed to be cold!”"
41 posts
#2
Guest Behavior
: "Dude screams at me for not activating his keys and demands to be helped before anyone else. "
24 posts
#3
Front Desk Staff
: "Don't abuse the Front Desk Staff if you're in your work uniform."
16 posts
#4
Front Desk
: "Away for 3-5 minutes, guests go behind the Front Desk"
8 posts
#5
Keys
: "Don't give a guest Keys to a room if their not assigned to that room"
8 posts
#6
Reservations
: "Dude screams at me for not activating his keys and demands to be helped before anyone else. "
6 posts
#7
Room
: "Guest refused housekeeping and then accused staff of being “incompetent” because their Room wasn’t clean"
6 posts
#8
Check In
: "No checking in a 3am is not just an early Check In."
6 posts
#9
No
: "Don't ya love it when they just say "No." "
6 posts
#10
Room Issues
: "AITA for not allowing a family breakfast "
4 posts
Member Growth in r/TalesFromTheFrontDesk
Daily
+56 members(0.0%)
Monthly
+1k members(0.2%)
Yearly
+32k members(3.3%)
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