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r/TalesFromTheFrontDesk is a subreddit with 993k members. Its distinguishing qualities are that the community is huge in size.
A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee? /r/talesfromretail
Popular Themes in r/TalesFromTheFrontDesk
#1
Pain & Anger
: "Taking Away My Bell Got My Manager Fired"
41 posts
#2
Money Talk
: "Apparently, I'm not allowed to charge that much."
3 posts
#3
Advice Requests
: "I need a semi-polite way of asking guests why they lack object permanence"
1 post
Popular Topics in r/TalesFromTheFrontDesk
#1
Guests
: "I need a semi-polite way of asking Guests why they lack object permanence"
40 posts
#2
Guest Behavior
: "Manager kicked out guests who were rude to me"
22 posts
#3
Front Desk
: "Away for 3-5 minutes, guests go behind the Front Desk"
16 posts
#4
Front Desk Staff
: "Don't abuse the Front Desk Staff if you're in your work uniform."
11 posts
#5
Keys
: "Don't give a guest Keys to a room if their not assigned to that room"
8 posts
#6
Booking Issues
: "My husband booked it for me !"
6 posts
#7
No
: "Don't ya love it when they just say "No." "
6 posts
#8
Frustration
5 posts
#9
Check In
: "No checking in a 3am is not just an early Check In."
4 posts
#10
Reservation
: "reminder to put your guest's name on the Reservation if you're not going to be there to check in."
4 posts
Member Growth in r/TalesFromTheFrontDesk
Yearly
+32k members(3.3%)
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