Crm Software reviews from Reddit
Summary
We analyzed 185 Reddit reviews across 34 subreddits and 80 posts to rank the best Crm Software brands recommended by redditors, including communities like r/CRM, r/smallbusiness, r/CRMSoftware, r/software, r/HVAC. Top-rated brands include monday (4.1/5), HubSpot (4.3/5), Monday.com (4.0/5).
Stats
Reviews185
Subreddits34
Posts80
Brands88
Products21
185 reviews from
and
By Brand
/By Product
#1
monday
4.1
(18)
"It was a game-changer. Now when a deal is marked “Closed Won,” a project board auto-generates with all the sales context so handoffs are smooth and nothing gets lost."
"Monday is a great and more cost effective alternative. It has most of the features for a 3rd (even less with non enterprise) of the price."
"I really like this Monday CRM my company is using. EXTREMELY easy to setup and used compared to the former options. It's affordable also as it only charges per user."
"I really like using Monday CRM and SmartSuite for my construction-related clients. Easy to customize and you don’t pay for a bunch of stuff you don’t need."
"I’m very happy with monday crm affordable, flexible and many smart integrations"
"It’s super simple to use. So it’s guaranteed that your team will use it. Easy-to-customize - You can add new features without going through a hassle."
"Monday CRM will be much better, especially if"
"The monday CRM comes with predefined boards and workflows all set up. All you have to do is adjust it to your preferences and terminology."
"You could also use the Monday CRM for managing the initial lead/deal flow on the sales side. Since the platform is connected end to end, you can have transparent data end to end."
"We used Monday CRM as it was the most dyslexic-friendly of the ones we tried out."
#2
HubSpot
4.3
(15)
"Hubspot is my favorite that I have used personally."
"HubSpot is my favorite CRM that can be used by almost any company."
"HubSpot works great when it's configured for mortgage & lending companies."
"Once you have more money coming in then look at HubSpot or Close."
"Free tier available, easy to use, excellent for contact management, setting reminders, and adding notes."
"Versatile and cost-effective way to integrate platforms."
"This is my killer stack after trying out ALL OF THE TOOLS ON THE MARKET."
"Which also has a free forever plan."
"HubSpot has a free CRM that works fine for managing leads."
"I recommend you to use Hubspot but if you want CRM features inside a cold email platform, then you can consider SmartReach."
#3
Monday.com
4.0
(16)
"Monday.com crm is very flexible, easy to get started, and simple for all user tech abilities."
"Monday CRM is definitely worth adding to the evaluation list."
"Monday CRM is amazing"
"Monday.com crm has built-in follow-up reminders, allowing you to import contacts and set automatic check-in schedules."
"Leaning towards Monday’s CRM currently as it allows so many different things to manage in a package."
"The top two I’ve used are Monday.com CRM and SmartSuite. Both of these have more than enough"
"If managing visual workflows + team collab are your priorities, then Monday CRM is best given your existing setup."
"Monday.com has a pretty good CRM, i recommend you give it a try"
"Monday CRM, not expensive, a lot of integrations and very customizable so can fit your leads process needs"
"Monday's CRM is also pretty good."
#4
Zoho
4.0
(8)
"Zoho CRM allows for extensive customization and integration, making it ideal for interior design businesses."
"Try something mainstream like Zoho, Insightly, Nimble, Copper."
"I'm biased but I write about this stuff and am always looking for a good CRM system for my small business clients and always seem to land back on Zoho."
"Affordable and highly customizable. It allows detailed contact management, follow-up reminders, and order history notes."
"I'd suggest looking at Zoho as well."
"I haven't seen a situation yet whereby my clients' needs aren't solvable by already available through off-the-shelf solutions, like Zoho etc."
"Zoho CRM Plus has some great reporting features."
"Both okay but found they weren't overly helpful."
#5
Pipedrive
4.0
(6)
"It's super user-friendly and has really boosted our team's efficiency."
"You'll want to look into an all-in-one CRM."
"Pipedrive for anything else that is either B2B or has a long or complex sales cycle."
"Hi, Pipedrive can be a good option."
"That being said, for small companies it’s usually Pipedrive, Zoho or HubSpot."
"We used pipedrive, it was allright."
#6
Clickup
4.2
(5)
"I would highly recommend using a project management system like Asana, ClickUp, Trello, etc."
"Personally, using this one made a huge difference for me."
"ClickUp can be used as a CRM too."
"If you are on a budget, try using Clickup, you can make it into a CRM as well and have reporting features but you will need to build them yourself."
"Wouldn't be my first choice but might work for you if you're on tight budget."
#7
EspoCRM
4.3
(4)
"The system is easy to implement and has great tools for managing sales and orders."
"EspoCRM and SuiteCRM are also good alternatives if you're looking for a more CRM-focused solution."
"EspoCRM is a completely free and open-source solution."
"Check out EspoCRM. It's an open-source solution that can be easily configured to track requests and automate creating quotes."
#8
Salesflare
4.3
(4)
"Won "best support" on G2 several times. It's also more automated, cheaper and easier to use."
"Salesflare has a handy integration with Android call history."
"For tracking leads and managing communication without too much work, Salesflare is a good fit."
"I'd add Salesflare to the list if you're looking for a great sales CRM for a small business."
#9
DialMyCalls
4.0
(4)
"For managing communications with customers, I suggest DialMyCalls."
"Try [DialMyCalls](https://www.dialmycalls.com/). There is a lot of software focused on emails."
"I recommend moving beyond email though. SMS can be particularly versatile and effective."
"I recommend [DialMyCalls](https://www.dialmycalls.com/). While it also offers bulk emailing and calling."
#10
Housecall Pro
3.8
(4)
"They have more advanced dispatching and team management features, but they can get expensive."
"I use housecallpro"
"Have you tried house call pro?"
"It didn't seem too bad."
#11
High Level
5.0
(3)
"It's based in Google Sheets and links to Gmail and Google Tasks, offering a one-time payment with many features for sales and lead management."
"High Level is probably the best CRM for this case! It’ll take some time to get the hang of, but definitely worth it."
"Go High Level can do this effectively."
#12
GoHighLevel
4.7
(3)
"Great results and compatibility with our business model."
"This product is exceptional and delivers outstanding results!"
"I'd look at gohighlevel com as well."
#13
Airtable
4.3
(3)
"Airtable is a great tool for managing data."
"Try airtable. It’s essentially a low code db with automations."
"Airtable can do everything you listed and can accommodate automations to respond to triggers and/or send out daily/weekly/etc emails as needed. It is pretty inexpensive and intuitive to use."
#14
Zoho CRM
3.7
(3)
"**Zoho CRM** is a solid pick. It's affordable, easy to use, and has just the right amount of automation."
"I can suggest you zoho crm its not expensive and the api implementation it's not hard."
"* zoho CRM – flexible, but can feel cluttered if you’re looking for something lightweight"
#15
BIGContacts
5.0
(2)
"BIGContacts has worked out great for my business! This tool is incredibly easy to use and is quite affordable."
"It is designed for small businesses looking to streamline their daily operations without using any complex systems."
#16
vcita
4.5
(2)
"Look into vcita, since it has all those features, client management, outreach, and invoicing solutions tailored especially for small service businesses."
"You could easily manage that type of integration with vcita."
#17
Workable
4.5
(2)
"Workable and Breezy HR are excellent for their ease of use and strong LinkedIn integrations."
"Workable and Breezy HR are excellent for their ease of use and strong LinkedIn integrations."
#18
Breezy HR
4.5
(2)
"Workable and Breezy HR are excellent for their ease of use and strong LinkedIn integrations."
"Workable and Breezy HR are excellent for their ease of use and strong LinkedIn integrations."
#19
Recruit CRM
4.5
(2)
"While I have tried other ATS but Recruit CRM was perfect for my setup."
"Recruit CRM is a good option for you. It has pretty much all the features you are asking for."
#20
Teamopipe
4.5
(2)
"It's a simple CRM that suits my small team's needs, and their support is always quick."
"I would suggest Teamopipe."
#21
Buildertrend
4.5
(2)
"This bad boy’s got job costing, scheduling, and customer management."
"Take a look at buildertrend my friend."
#22
Buildern
4.5
(2)
"It handles project management and client interactions smoothly."
"Buildern could be a suitable option."
#23
Sheetify CRM
4.0
(2)
"It has a lifetime fee rather than subscription payments, it is a pretty affordable option."
"It’s a one-time fee, not annual, so actually less expensive than the $300 a year."
#24
Data Bing Solutions
4.0
(2)
"A little late to this thread but look into Data Bing Solutions."
"Look into Data Bing Solutions."
#25
Odoo
4.0
(2)
"Its a more affordable option as compared to others in the market."
"Odoo."
#26
Bitrix24
4.0
(2)
"It has not competitors in crm market in terms of cost per user and features out of the box."
"It takes a little getting used to, but Bitrix24 is cool."
#27
Jobber
4.0
(2)
"I use Jobber, it's pretty good."
"I really like [Jobber](https://share.getjobber.com/mzw8G1i). It does literally everything you said."
#28
Less Annoying CRM
4.0
(2)
"You'll want to look into an all-in-one CRM."
"Have you looked at Less Annoying CRM?"
#29
ServiceTitan
4.0
(2)
"They have more advanced dispatching and team management features, but they can get expensive."
"Yeah, it’s mainly for service work, but they’re beefing it up to handle job costing and project management too."
#30
Service Pro911
5.0
(1)
"Service Pro911 is an excellent choice. It offers a comprehensive suite of tools to manage customer relationships."
#31
ERPNext
5.0
(1)
"I recommend ERPNext. It's a comprehensive open-source ERP that includes CRM, invoicing, project management, and field service features."
#32
monday.com
5.0
(1)
"Personally, I use monday.com's CRM product to handle all of this. I create all my email sequences through there as well and I have ability to mass email or just send individual emails from there too."
#33
GHL
5.0
(1)
"Lots of positive reviews about it."
#34
Firmao
5.0
(1)
"It's a simple and quite intuitive CRM, I've been using it for several months and so far I'm satisfied."
#35
Atomic CRM
5.0
(1)
"We are using Atomic CRM internally, and it's been working perfectly for our needs."
#36
Ontraport
5.0
(1)
"It’s a CRM platform designed to streamline business operations, combining marketing automation, sales, and customer management tools."
#37
Teamgate
5.0
(1)
"Similar functionality and price to Pipedrive, but customer support is unreal."
#38
ReactionCRM
5.0
(1)
"It’s tailored to local needs, supports VAT integration, and allows invoice generation in Bulgarian."
#39
Real Grow
5.0
(1)
"They set everything up, everything's completely customized. Very low cost."
#40
Onesimus CRM
5.0
(1)
"I can 100% tell you that it’s www.onesimuscrm.com as an individual or small business you get the most bang for your buck."
#41
Teamsale CRM
5.0
(1)
"We use the Teamsale CRM, which is designed by, and integrates smoothly with the Zadarma business internet phone service."
#42
Giig Hire
5.0
(1)
"I love it so far. They have a user friendly UX/UI and are super supportive and helpful when I need it."
#43
EngageBay
5.0
(1)
"EngageBay is powerful, cost-effective, and user-friendly, making it ideal for home service businesses."
#44
Creatio
5.0
(1)
"Banks, Credit Unions, and other financial service providers are excited about this offering, which integrates with leading Core Systems."
#45
Acumatica
5.0
(1)
"Acumatica has all the functionality you mentioned in one."
#46
Simple Texting
5.0
(1)
"A great solution for bulk SMS marketing services."
#47
Zapier
5.0
(1)
"Great middleware automation for linking platforms."
#48
Jonas Construction Software
5.0
(1)
"This beast can handle your big-ass projects and your piddly little service calls."
#49
Procore
5.0
(1)
"This one’s a f**
*ing powerhouse for project management."
#50
ServiceMate
4.0
(1)
"Sounds like you need a service based CRM. Plenty on the market - do some research for some of the better ones in your country"
#51
Tradify
4.0
(1)
"There are service based CRMs like Service Mate, Tradify etc"
#52
Insightly
4.0
(1)
"Try something mainstream like Zoho, Insightly, Nimble, Copper."
#53
Nimble
4.0
(1)
"Try something mainstream like Zoho, Insightly, Nimble, Copper."
#54
Copper
4.0
(1)
"Try something mainstream like Zoho, Insightly, Nimble, Copper."
#55
Epass
4.0
(1)
"We use Epass....They started in service and now are a total solution from sales, warehousing, accounting to service."
#56
ATZCRM
4.0
(1)
"Give ATZCRM a try, it offers a everything a recruiter needs."
#57
KarioDrive
4.0
(1)
"KarioDrive might help you out with their CRM solution."
#58
SuiteCRM
4.0
(1)
"SuiteCRM are also good alternatives if you're looking for a more CRM-focused solution."
#59
VIVAHR
4.0
(1)
"VIVAHR is a great fit for independent recruiters or small teams. The setup is intuitive, and it’s packed with automation features that s"
#60
Zoho Recruit
4.0
(1)
"Zoho Recruit provides great"
#61
SwiftCRM.com
4.0
(1)
"SwiftCRM.com offers comprehensive solutions for eDocs, forms, and eSign."
#62
MicroInvest
4.0
(1)
"MicroInvest, is the most used software for small-medium size companies in BG."
#63
Workview
4.0
(1)
"Hey i am building one which has similar features - workview.io."
#64
Zuper
4.0
(1)
"All in ones are definitely the best, but only if they fit your existing processes."
#65
Jira
4.0
(1)
"In software we use Jira for project management."
#66
Astrem
4.0
(1)
"I sell accounts on this CRM, two users for $50: https://crm.astrem.co"
#67
Close.io
4.0
(1)
"Look into close dot io, as well as Zapier and make"
#68
Amplift
4.0
(1)
"I'm the founder of Amplift, an early-stage company that might fit your needs."
#69
Daylite
4.0
(1)
"Daylite does have all the capabilities you are asking about and more!"
#70
Redtail
4.0
(1)
"We've had clients have success with Redtail..."
#71
DataMate
4.0
(1)
"You might want to try DataMate it's a Google Sheets add-on..."
#72
aiFind
4.0
(1)
"Checkout aiFind. Sounds like it could fit your needs."
#73
JobTable
4.0
(1)
"I would add jobtable.com as a potential. Super simple, does everything you need."
#74
Invoice 2 Go
4.0
(1)
"They have been using Invoice 2 Go for most of what you're describing."
#75
Salesforce
4.0
(1)
"Strong in contact management, reminders, and notes."
#76
Legitt AI CRM
4.0
(1)
"Legitt AI CRM is designed to offer a powerful yet user-friendly solution."
#77
Nethunt
4.0
(1)
"* nethunt – lives inside gmail, so great if you manage everything"
#78
Little Green Light
4.0
(1)
"It's super affordable and a pretty solid workhorse of a CRM, best for small to mid-size nonprofits."
#79
Commence CRM
4.0
(1)
"I would look at Commence CRM - popular with small businesses that need more than the free solutions offer."
#80
Brevo
4.0
(1)
"Some solid options: * brevo – simple and good for email + CRM if you just need the basics"
#81
Buildxact
4.0
(1)
"We use buildxact and we're happy with it."
#82
Thryv
4.0
(1)
"You could get by with an all-in-one like Thryv."
#83
folk
4.0
(1)
"You'll want to look into an all-in-one CRM."
#84
GoodDay
4.0
(1)
"GoodDay offers basic CRM features."
#85
Follow Up Boss
4.0
(1)
"LionDesk and Follow Up Boss are solid choices."
#86
LionDesk
4.0
(1)
"LionDesk and Follow Up Boss are solid choices."
#87
AgencyBloc
3.0
(1)
"I’ve used AgencyBloc for years and feel like it’s actually gotten worse lately."
#88
Manatal
2.0
(1)
"I had a few issues with Manatal before which I don't want to say too much about."
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