r/CRM

50k members
r/CRM is a subreddit with 50k members. The most common kinds of discussions are solution requests and pain & anger, and the community frequently discusses crm, sales, ai, automation, and business, and they frequently recommend/review crm, crm tool, and crm/software.
Customer relationship management (CRM) is a model for managing a company's interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Popular Themes in r/CRM

#1
Solution Requests
: "need to clean a massive email list (50K+) - what email verification tool?"
42 posts
#2
Pain & Anger
: "Unpopular opinion: a majority of β€œcustom” CRMs on the market are complete πŸ’©."
7 posts
#3
Advice Requests
: "Freelancer in CRM ? I Need Your Advice."
7 posts
#4
Ideas
: "Every CRM is built on a 1990s assumption: that a relationship is a record. After 100+ interviews, I think the model itself is the problem. Here's the case for something different."
1 post
#5
Self-Promotion
: "Built my own CRM and I’m looking for honest feedback before I start trying to sell the thing"
1 post

Popular Topics in r/CRM

#1

Crm

: "Every Crm is built on a 1990s assumption: that a relationship is a record. After 100+ interviews, I think the model itself is the problem. Here's the case for something different."
362 posts
#2

Sales

: "5 CRM automations every SaaS founder should set up before scaling their Sales team"
35 posts
#3

Ai

: "Which Ai customer intelligence platform is worth switching to in 2026?"
32 posts
#4

Automation

: "Admission Automation for Educational Institutions CRM"
21 posts
#5

Business

: "I need a CRM for my eavestrough Business. Researching has made me more confused."
18 posts
#6

Leads

: "How can I automate follow-ups to old Leads my reps never contacted?"
18 posts
#7

Email

: "AI written cold Emails vs human written. 3 months of testing"
16 posts
#8

Small

: "Any Suggestions for a HIPAA Compliant CRM for a Small Private Practice?"
15 posts
#9

Small Business

: "Which CRM would you recommend for our Small Business?"
12 posts
#10

Salesforce

: "Salesforce alternative"
11 posts

Products Discussed in r/CRM

Crm

700 reviews
#1
Hubspot
4.2β˜… from 70 reviews
#2
Zoho
4.1β˜… from 56 reviews
#3
Pipedrive
4.1β˜… from 25 reviews

Crm Tool

129 reviews
#1
Pipedrive
3.9β˜… from 12 reviews
#2
EspoCRM
4.2β˜… from 9 reviews
#3
Salesflare
4.2β˜… from 5 reviews

Crm/software

87 reviews
#1
HubSpot CRM
4.0β˜… from 6 reviews
#2
Zoho
4.0β˜… from 4 reviews
#3
HubSpot
4.0β˜… from 4 reviews

Member Growth in r/CRM

Yearly
+31k members(166.3%)

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About

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Last updated: June 10, 2026