Crm Tool reviews from Reddit
Summary
We analyzed 258 Reddit reviews across 24 subreddits and 53 posts to rank the best Crm Tool brands recommended by redditors, including communities like r/CRM, r/Entrepreneur, r/smallbusiness, r/startups, r/SaaS. Top-rated brands include HubSpot (4.1/5), EspoCRM (4.3/5), Pipedrive (3.9/5).
Stats
Reviews258
Subreddits24
Posts53
Brands95
Products15
258 reviews from
and
By Brand
/By Product
#1
HubSpot
4.1
(30)
"Personally, I would recommend hubspot. it may cost you a bit more but it is worth it."
"The CRM is free, and you can upgrade over time as your business grows."
"I can't imagine our workflow without Hubspot - free CRM system."
"For CRM -> Hubspot"
"For crm, i like hubspot."
"Honestly I think Hubspot is the best for small business as this gives you a framework to properly use a CRM."
"If you choose HubSpot, there are some integrations that might be interesting in your case."
"You could probably start with HubSpot free and grow to starter when needed."
"I like using Hubspot"
"HubSpot offers a robust set of features for marketing, sales, and customer service."
#2
EspoCRM
4.3
(15)
"We use EspoCRM and I think its one of the best open-source options available on the market these days."
"It's an open-source and efficient solution that's perfect for small businesses."
"Our company uses EspoCRM. It's a nice solution that has a free basic version with all the functionality we needed to get started."
"It is free and open-source software."
"Which open source and light weight."
"EspoCRM can be a good fit if your primary need is a simple, collaborative tool."
"EspoCRM can be a great option your needs. The system is open-source and easy to implement."
"I can suggest taking a look at EspoCRM as well. It's budget-friendly and easy to implement solution."
"EspoCRM can be a great solution that is easy to customize to meet your needs."
"I can recommend you to check out EspoCRM."
#3
Pipedrive
3.9
(16)
"I use and sell Pipedrive because it’s the best for almost any business as a CRM for B2B or B2C where you have several interactions throughout the sales cycle before closing."
"Pipedrive is great for fast-moving sales teams as it's lightweight, easy to update, and takes fewer clicks to log calls or notes."
"Nothing is simpler and intuitive than Pipedrive imo."
"Some of the more lightweight CRMs that real estate teams seem to like are Follow Up Boss, Pipedrive, and Zoho CRM since they focus more on simplifying workflows instead of overloading with features."
"Pipedrive is also a good option, but focused mainly on the sales process."
"If you're looking for more of the sales side then Pipedrive."
"Pipedrive can be a good option for real estate media companies"
"Pick either of Pipedrive or Folk. Both are quite simple to use."
"I would suggest checking out Pipedrive or Folk.app."
"Both would fit into your budget."
#4
Zoho
4.1
(10)
"I honestly think Zoho is the best option for you."
"For advanced version, Zoho CRM."
"CRM to start: Zoho Bigin."
"Try Zoho"
"Zoho, we use it for our business (around 20 people) and it works fairly good."
"You can look at Zoho."
"The Zoho platform is really like a Swiss army knife which has so many useful tools to use."
"Zoho has a nice feature to manage social media as well as do all the regular CRM and email marketing things."
"Zoho CRM has a free version that has worked out just fine for us."
"Zoho is but it's cheap!"
#5
Salesforce
4.1
(9)
"So far, Salesforce is still my favorite."
"Salesforce non profit for sure. It’s free!"
"Salesforce if you are wanting to scale and do integrations with other systems."
"The Salesforce for Startups program is excellent (and you can score some free licenses). Also while Salesforce can seem complex, the new interface and SalesforceIQ make it much more SMB friendly."
"If you want to have enterprise scale and flexibility to adapt to your process go with Salesforce"
"Consider trying Salesforce, HubSpot, or Zoho CRM—they’re all great options for me at least."
"Legacy products like salesforce/hubspot will cover the basics."
"Very limited customization you can do."
"We have Hubspot and I'd never recommend it, the customer support is appalling."
#6
KarioDrive
4.6
(8)
"KarioDrive is ideal for financing, process automation, and client inquiries, which all reduce tiresome work. Best services ever!"
"It also automates reservations and marketing initiatives, giving workers more time to focus on service."
"Best crm ever, If you want to get into automation, and if your client is up for it, you can add some automated loyalty emails."
"You should check out KarioDrive. It's fantastic and an excellent CRM. The best software I've used in a long time."
"If you want an amazing CRM that is easy to use for startups, KarioDrive is the ideal option."
"KarioDrive’s CRM can help streamline everything for you."
"It is the most affordable crm too."
"KarioDrive would be an ideal CRM solution, it's simple and provides all the essential features you need for your business."
#7
Firmao
4.4
(7)
"In my opinion the best CRM system in the market."
"In my opinion, it is a very good program of this type, it is easy to use."
"I would try to use Firmao software. I've implemented this system in my company and I'm satisfied."
"I recommend to check out Firmao, if you are looking for CRM system."
"I can recommend Firmao."
"Firmao is perfect for small business which start they active."
"I propose the Firmao system. It has the ability to manage contractor data, we have a system of reminders, e.g. about contact with a given customer, you can build and manage a database."
#8
Salesflare
4.3
(7)
"Check out Salesflare. Its Google Workspace integration is the best you'll find."
"Have a look at Salesflare. It's the easiest and most automated option."
"Salesflare is great for this - simple and automated to follow up leads"
"Salesflare is lightweight, automated and great for follow up, at least if you're in B2B"
"Check out Salesflare. It's pretty easy and automated."
"Salesflare integrates with M365 and is built to track communication and leads in an automated way."
"Have a look at Salesflare too! It's easy and doesn't have a watered down mobile app like others."
#9
Zoho CRM
4.0
(7)
"The tools are very much able to take care of our needs."
"Zoho CRM inside the ZOHO ONE bundle, you will have lots of tools to make your business grow"
"Some of the more lightweight CRMs that real estate teams seem to like are Follow Up Boss, Pipedrive, and Zoho CRM since they focus more on simplifying workflows instead of overloading with features."
"Zoho CRM or Bit 24."
"Zoho crm with their salesiq chat."
"A very nice tool, you should definitely check it out!"
"We sell Zoho but also check out Insightly and Nimble. Today’s CRMs do a lot of the same thing so it’s up to you to choose one where you like the interface."
#10
Monday.com
4.3
(6)
"I’ve had a great time building CRM’s and workflow automation in the construction industry with Monday.com and SmartSuite."
"I wouldn't look any further than Monday.com. It's perfect for small, medium, and large-sized teams."
"Monday excels in visual project management and team collaboration."
"Monday is another good option but you would need to use an integration with Gmail to automatically"
"It's really user-friendly with a visual and intuitive interface."
"Monday.com has better UI than any other app out there."
#11
Odoo
4.0
(6)
"Odoo. There's a free community version."
"I recommend Odoo. You can use their free community version."
"I suggest you use Odoo as a cost effective open source software solution."
"Odoo - https://www.odoo.com/"
"Odoo community version."
"Has a great community and is capable of scaling."
#12
Follow Up Boss
4.6
(5)
"Follow Up Boss is hands-down one of the best for real estate—built for agents, great automation, and easy integrations."
"For a more intuitive and real estate-specific solution, you might want to check out Follow Up Boss or HubSpot CRM."
"My brother is a realtor and they use followupboss at his agency. I’ve set up a few other ones for him but from what I’ve seen I think followupboss is the best one."
"Some of the more lightweight CRMs that real estate teams seem to like are Follow Up Boss, Pipedrive, and Zoho CRM since they focus more on simplifying workflows instead of overloading with features."
"I’ve heard decent things about follow-up boss and wise as a crm alternative as well. They are real-estate specific."
#13
ActiveCampaign
4.0
(5)
"ActiveCampaign would be ideal because it has a native integration with WordPress and you can setup email sequences as you want."
"Found it to be user-friendly, flexible and simple enough."
"I’d recommend ActiveCampaign."
"Active Campaign is great. Low cost and tons of features."
"I love ActiveCampaign for email and marketing automation, but the CRM is not that powerful."
#14
Streak
4.0
(5)
"Streak makes sense if a lot of your workflow is email based. We do all the standard CRM stuff (tasks for you and your teammates, great mobile apps for when you're at a showing or on the go, file management for contracts, etc) but where we really shine is"
"I would look at something like Streak CRM."
"Streak. Super simple, cheap, built on and in Google."
"I highly recommend Streak CRM. It lives in Gmail and creates rich spreadsheets with a pipeline visualization."
":)"
#15
Airtable
4.3
(4)
"AirTable
Like Excel on steroids."
"You could just use Airtable (a spreadsheet-like database)"
"Try Airtable. You can then use Zapier to connect Airtable with other systems."
"If you’re used to excel, try airtable."
#16
SuiteCRM
4.0
(4)
"SuiteCRM - https://suitecrm.com/"
"SuiteCRM is pretty robust."
"SuiteCRM"
"SuiteCRM or vTiger."
#17
OneHash
4.7
(3)
"Try OneHash CRM, it's a fantastic tool."
"If you are planning to scale go with OneHash CRM."
"OneHash CRM might be a fit for your needs. It's designed to be user-friendly."
#18
Agile CRM
4.7
(3)
"The best CRM for your requirements."
"Close second is Hubspot but its free option is too hobbled."
"It has a lot of nice features in the free version that I like and use."
#19
Zigihub
4.7
(3)
"I have been using www.zigihub.com for 3 months now and I loved it."
"Even this https://zigihub.com/ is new and dominating the market heard from lot of colleagues and friends."
"With similar features you can look at zigihub where you can send bulk/personalise mails."
#20
Hubspot CRM
3.0
(4)
"Our stack is Hubspot for CRM (we moved away from Salesforce last year)."
"For a more intuitive and real estate-specific solution, you might want to check out Follow Up Boss or HubSpot CRM."
"You can use the free HubSpot version for this."
"I don’t like Hubspot CRM at all."
#21
Copper
4.0
(3)
"I’d check out Copper since it works well with Gsuite."
"Copper sounds like a good fit, since you use Gmail."
"We use Prosperworks, which is great and integrates really well with Gmail too."
#22
EngageBay
4.0
(3)
"I use Engagebay since it keeps things streamlined without needing a dedicated admin"
"Have a look at EngageBay. You can hook up EngageBay CRM with Microsoft Dynamics 365 Business Central."
"When I think of an affordable CRM that does everything you are looking for, it has to be EngageBay."
#23
ClickUp
4.0
(3)
"Clickup is a good one for all these things."
"Clickup is a good one for all these things."
"I currently use ClickUp and it’s very robust and great for what I do."
#24
Zoho One
4.0
(3)
"Zoho One is a unified subscription that includes over 50 apps: CRM, accounting, email, project management, marketing, HR, BI, helpdesk, chatbots, and more."
"Zoho One is a unified subscription that includes over 50 apps: CRM, accounting, email, project management, marketing, HR, BI, helpdesk, chatbots, and more."
"Some of our real estate clients use Zoho One specifically the CRM app. They track each leads per stage and it has some decent follow-up automation that can be configured."
#25
Invoice Ninja
5.0
(2)
"I also recommend Invoice Ninja."
"Try Invoice Ninja."
#26
Folk
5.0
(2)
"Folk.app is really good CRM I have used recently, they have pretty clean UI"
"For a CRM, consider folk.app for its excellent UX/UI."
#27
NetSuite
4.5
(2)
"NetSuite CRM is great. It really defeats the purpose to use something else."
"NetSuite CRM is great and provides an unparalleled 360 degree view of customer and vendor relationships."
#28
Go High Level
4.5
(2)
"Works great and has all the features you would want."
"Digital marketing, Go High Level."
#29
GHL
4.5
(2)
"They may be able to get you set up in your niche so I highly recommend you reach out to them."
"[GHL] has all the features you're looking for including phone crm access."
#30
Close
4.0
(2)
"You should look at Close before deciding because it’s so easy to use."
"We used close.com, which is great."
#31
Salesmate
4.0
(2)
"Salesmate offers a nice customizable layout, lead scoring, and automated features built specifically for real estate."
"It’s pretty handy for managing leads, tracking projects, and keeping client communication organized."
#32
Zoho Bigin
4.0
(2)
"If you only need a CRM that is efficient, cheap and easy to use I would advise to go for Zoho Bigin."
"I would recommend to have a look at Zoho Bigin."
#33
Microsoft Dynamics CRM
4.0
(2)
"Microsoft dynamics CRM with ClickDimensions edit: that’s what I use."
"You can get Microsoft Dynamics CRM Online for $44 dollars a month."
#34
Tave
4.0
(2)
"Tave"
"Tave seems to be the best fit for my needs."
#35
Teamgate
4.0
(2)
"Add Teamgate to your list of CRMs to checkout. Similar to Pipedrive in functionality."
"Teamgate as CRM."
#36
Light Blue
4.0
(2)
"I've only ever used Light Blue. Does everything I need (and more)."
"Check out Light Blue - very very customisable. Quite a long set up process, but in the end you have something that can be completely tailored to your business."
#37
Nimble CRM
4.0
(2)
"You might want to check out Nimble CRM."
"You might want to check out Nimble CRM, in particular it's prospector Chrome extension."
#38
vTiger
4.0
(2)
"I suggest to use vtiger opensource it is free and if you want to customize it."
"It has most powerful API."
#39
Notion
4.0
(2)
"I found Notion pretty intuitive to use, but YMMV."
"I use Notion for all of my trackers and planning."
#40
SugarCRM
3.5
(2)
"SugarCRM is open source and pretty functional."
"SugarCRM has a lot of ways to customize the system according to one's own needs, with a robust framework, that can reduce unnecessary clicks."
#41
Sugar CRM
3.0
(2)
"Sugar crm is ok, easy to install."
"Sugar CRM isn't bad."
#42
Dubsado
3.0
(2)
"Dubsado works great for me! Automated workflows. Expenses tracking."
"Dubsado doesn't seem to touch on video, in comparison to photo."
#43
ACT!
5.0
(1)
"It was and is the leader"
#44
SalesPype
5.0
(1)
"Have a look: [https://salespype.com/the-10-best-white-label-crm-software-solutions/]"
#45
StratusLIVE
5.0
(1)
"We have been using StratusLIVE nonprofit CRM for a couple of months and have been super impressed."
#46
Diallog
5.0
(1)
"I use https://dialllog.co and it’s absolutely amazing, hope this helps"
#47
Raiser's Edge
5.0
(1)
"Raisers Edge by Blackbaud has for a long time been the gold standard in Non-Profit Donor and Constituent management software."
#48
Funnel CRM
5.0
(1)
"Its called Funnel CRM. The intelligent software that can help all of the aforementioned businesses improve their sales process."
#49
Perfex CRM
5.0
(1)
"This is what I have been using."
#50
OnePageCRM
5.0
(1)
"I am a huge fan of onepagecrm and it's next action feature."
#51
Suite CRM
5.0
(1)
"Get Suite CRM and Mautic self hosted. You will be all set for your new year."
#52
Microsoft Dynamics 365 Sales
5.0
(1)
"I think a good option and maybe the best in your scenario is Dynamics 365 Sales"
#53
Donorbox CRM
5.0
(1)
"I can't say enough good things about the Donorbox CRM! The security, integrations with other systems/platforms, and customer support are just some of what makes Donorbox a great choice."
#54
Nutshell
5.0
(1)
"So many ways to customise it. Integrates with calls, automation. And excellent customer service."
#55
Close.io
5.0
(1)
"Close.io is perfect."
#56
Teamgate CRM
5.0
(1)
"Teamgate CRM is the most-user friendly 4 years in a row."
#57
eWay-CRM
5.0
(1)
"I've been working with eWay-CRM for a while now. I have to say - I am very satisfied with it."
#58
Microsoft Dynamics 365
5.0
(1)
"For integrating a CRM with Dynamics 365 Business Central, Microsoft Dynamics 365 CRM is the most seamless option."
#59
Ayana
5.0
(1)
"Try Ayana CRM.. they offer 1 year free trial."
#60
Dynamics CRM
4.0
(1)
"We are mainly using it for email."
#61
Monica
4.0
(1)
"If the only thing you want to do is track contacts, you could probably use Monica even though more personal."
#62
Closer
4.0
(1)
"Check closer.com"
#63
Business News Daily
4.0
(1)
"I think this article will be useful for you."
#64
CiviCRM
4.0
(1)
"For small businesses or Nonprofits, you can use CiviCRM with its CiviMobile app."
#65
Signtime
4.0
(1)
"You could look at Signtime etc.."
#66
Quickmove Technology
4.0
(1)
"Our CRM software manages all your new and old leads, also allows you to create the report."
#67
Makesbridge
4.0
(1)
"Makesbridge is a strong option to serve as an “automation side car” to automate across 3rd party apps."
#68
Acuity
4.0
(1)
"Acuity"
#69
HubSpot Starter
4.0
(1)
"Check out HubSpot starter can help to achieve in 1 tool ?"
#70
ReadyCloud
4.0
(1)
"Come try ReadyCloud for free! Our cross-channel CRM Suite has:"
#71
SharpSpring
4.0
(1)
"Sharpspring?"
#72
AzurePath
4.0
(1)
"Https://www.azurepath.com/ $14.95 per user per month "
#73
Teamopipe CRM
4.0
(1)
"Suggest to try Teamopipe CRM."
#74
CRM.io
4.0
(1)
"You can give CRM.io a try, It is user-friendly."
#75
DejaOffice CRM
4.0
(1)
"DejaOffice is an On Premise CRM that can handle your items."
#76
Trello
4.0
(1)
"Trello worked for me in the past."
#77
Badger Maps
4.0
(1)
"Badger Maps has a tool for in-person selling and routing sales visits."
#78
Automalead
4.0
(1)
"Automalead integrates all those tools into one platform + CRM."
#79
Parma
4.0
(1)
"I would try Parma - www.parma.ai. It’s really simple, just three features: contacts, notes, reminders."
#80
SalesNexus
4.0
(1)
"SalesNexus is a low-cost tool for small-medium sized businesses that allows you to track and manage leads."
#81
Close.com
4.0
(1)
"Close.com and check out their sales blog, there’s tons of information for startup sales."
#82
AgileCRM
4.0
(1)
"Check out AgileCRM."
#83
Infusionsoft
4.0
(1)
"Infusionsoft is great if you want to do automated email follow up campaigns."
#84
Prosperworks
4.0
(1)
"I recommend Prosperworks. I like that it helps me score and track customer interactions."
#85
PerfexCRM
4.0
(1)
"Take a look at PerfexCRM, its $54 and it feature rich."
#86
noCRM.io
4.0
(1)
"Try noCRM.io. It's an easy to use, straight to the point system."
#87
NetHunt CRM
4.0
(1)
"If you're using Gmail or G Suite, try out NetHunt CRM."
#88
Livespace
4.0
(1)
"Try Livespace - www.livespace.io. We could be a good fit for your needs."
#89
Highrise
4.0
(1)
"Highrise is the best for this basic kind of stuff."
#90
Capsule CRM
4.0
(1)
"Http://capsulecrm.com/signup."
#91
Teamsale
4.0
(1)
"The Teamsale CRM is available free of charge to download from the provider site."
#92
OfficeClip
4.0
(1)
"You can explore OfficeClip CRM. Check the free version."
#93
Less Annoying CRM
4.0
(1)
"I'm checking out LessAnnoyingCRM. It has a great UI."
#94
Sdocs
3.0
(1)
"Sdocs is another option which I think is cheaper than Conga."
#95
JIRA
3.0
(1)
"It can be done in JIRA on the cheap."
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