Crm/software reviews from Reddit
Summary
We analyzed 209 Reddit reviews across 25 subreddits and 50 posts to rank the best Crm/software brands recommended by redditors, including communities like r/CRM, r/CRMSoftware, r/smallbusiness, r/Recruitment, r/sales. Top-rated brands include HubSpot (4.5/5), Zoho (4.4/5), Zoho CRM (4.0/5).
Stats
Reviews209
Subreddits25
Posts50
Brands99
Products4
209 reviews from
and
By Brand
/By Product
#1
HubSpot
4.5
(14)
"Hubspot. Any day for small businesses"
"HubSpot is great for small businesses, free plan, easy to use, and solid automation."
"I recommend you to use Hubspot"
"Hubspot is my favorite that I have used personally."
"HubSpot is my favorite CRM that can be used by almost any company."
"HubSpot works great when it's configured for mortgage & lending companies."
"This is my killer stack after trying out ALL OF THE TOOLS ON THE MARKET - HubSpot.com for CRM."
"Seconding Hubspot as a great starter CRM."
"HubSpot handles the client-facing side really well. You can customize your sales pipeline to match how you actually work."
"HubSpot's customer support is excellent and the automation is really helpful, especially for lead management."
#2
Zoho
4.4
(11)
"Zoho One is a unified subscription that includes over 50 apps: CRM, accounting, email, project management, marketing, HR, BI, helpdesk, chatbots, and more."
"Zoho One is a unified subscription that includes over 50 apps: CRM, accounting, email, project management, marketing, HR, BI, helpdesk, chatbots, and more."
"Zoho One is a unified subscription that includes over 50 apps: CRM, accounting, email, project management, marketing, HR, BI, helpdesk, chatbots, and more."
"I’ve had great experiences with it. Decent out of the box options with endless customization. Zoho can easily grow with your business too, accounting, inventory, asset management, etc."
"I really enjoy Zoho One."
"Zoho One is a unified subscription that includes over 50 apps: CRM, accounting, email, project management, marketing, HR, BI, helpdesk, chatbots, and more."
"Zoho One is a unified subscription that includes over 50 apps: CRM, accounting, email, project management, marketing, HR, BI, helpdesk, chatbots, and more."
"Zoho is another good budget-friendly option with customization."
"Try something mainstream like Zoho, Insightly, Nimble, Copper."
"Zoho. It's just the most cost-effective answer."
#3
Zoho CRM
4.0
(11)
"I've tried Zoho CRM and found it pretty solid for keeping track of client interactions and automating some sales processes."
"Zoho CRM: Offers affordable plans with comprehensive features for sales automation and pipeline management."
"Zoho CRM or Pipedrive could be great fits affordable, easy to use, and both can automate parts of your onboarding and contract process."
"Zoho CRM is definitely worth considering. It's a solid choice, especially if you're looking for something affordable yet feature-packed."
"Honestly, if you're a solopreneur, Zoho CRM is a solid pick. It's affordable, easy to use, and has just the right amount of automation to keep things running smoothly."
"I’d look at Zoho, Monday or make a smart integration via pabbly"
"We implement Zoho. But in the end they're pretty much the same - cloud based and with similar features."
"I switched our firm from Salesforce to Zoho a little over a year ago and love it, gives us exactly what we need and saved us about 80% on our CRM costs."
"Suggest trying Zoho CRM + PhoneBridge."
"I can suggest you zoho crm its not expensive."
#4
HubSpot CRM
4.0
(10)
"HubSpot CRM: Free version is great for small businesses. It includes basic CRM features and scalability."
"Hubspot is super, if you do a lot of Marketing Automation"
"HubSpot CRM – Free plan available, great for tracking customer interactions and automating follow-ups."
"If you are a small to medium business, Hubspot is the clear winner."
"If you are a Google Workspace user, I'd say that Hubspot is the choice."
"Hubspot"
"Some people go with HubSpot or Salesforce, but they can get expensive fast"
"Husbpot. been using it personally"
"Hubspot"
"**HubSpot CRM:** Free tier available, easy to use, excellent for contact management."
#5
Pipedrive
3.9
(7)
"Pipedrive’s super intuitive, and the automation is solid too. It’s easy to learn."
"For CRMs, I’ve mostly used HubSpot, PipeDrive, and Google Sheets to coordinate work between our brokers and assistants."
"Pipedrive for anything else that is either B2B or has a long or complex sales cycle."
"Hi, Pipedrive can be a good option."
"For small companies it’s usually Pipedrive, Zoho or HubSpot."
"Pipedrive is also an ideal choice for many people."
"Used pipedrive in the past, one of my issues was a simple logical flaw - it was treating each contact as a deal."
#6
Salesforce
3.9
(7)
"Salesforce if you know you’re going to be an international corporation one day."
"You might want to look into Salesforce, especially when it’s tailored for construction and project-based businesses."
"You can try Salesforce or Zoho like CRM. I think your purpose can be solved using these or you can try their alternatives also."
"Salesforce comes to mind, but because of how complicated it can be people tend to look at alternatives."
"Salesforce can work."
"Salesforce"
"Salesforce is powerful but overkill unless you need enterprise-level features."
#7
Salesflare
4.0
(6)
"If you're looking for a more automated sales CRM, Salesflare is good"
"Salesflare is a very automated CRM with email sequences etc"
"Salesflare makes it easiest to follow up leads and streamline B2B sales. The data tracking is very automated."
"Salesflare has a handy integration with Android call history."
"For tracking leads and managing communication without too much work, Salesflare is a good fit."
"I'd add Salesflare to the list if you're looking for a great sales CRM."
#8
vcita
4.8
(5)
"Hands down vcita. It's a business management tool so my scheduling basically integrates with my CRM so I can keep track of my clients and their appointments."
"Definitely take a look at vcita. It's built with SMBs in mind so it's intuitive to use and has an easy onboarding process."
"Have you heard of vcita? They have invoicing and customer relationship management on one platform. And you can even automate payment follow up."
"Look into vcita, since it has all those features."
"Vcita. It's really good for SMB owners and has a mobile app. It basically centralizes all clients communication, invoicing, and scheduling in one place."
#9
GoHighLevel
4.6
(5)
"GHL - Go high level 1000%."
"You can check out GHL lots of positive reviews about it."
"I’d go with GoHighLevel."
"We've been using [GoHighLevel] for now. Till now great results."
"High Level is probably the best CRM for this case!"
#10
EspoCRM
4.6
(5)
"EspoCRM has built-in phone integration options with a range of VoIP providers, which allows you to make calls directly from the CRM interface."
"EspoCRM is a completely free and open-source solution."
"It's an efficient CRM platform that can be integrated with a telephony provider."
"EspoCRM is very light and powerful. Also affordable. It’s open source."
"EspoCRM can do that for you. The system is easy to implement."
#11
Sheetify CRM
4.4
(5)
"I decided to try Sheetify CRM. It has been a great choice. There are no subscription fees, and it is really easy to use."
"Sheetify CRM. Very much designed with solo entrepreneurs and small businesses in mind. It is a toolkit that you can use in Google Sheets."
"Sheetify CRM would be great for you. It’s a simple CRM that you can run in Google Sheets."
"My CRM software is Sheetify CRM. It does have features for task management. And since it has a lifetime fee rather than subscription payments, it is a pretty affordable option."
"[Sheetify CRM] would be worth a look."
#12
Recruit CRM
4.8
(4)
"If you're looking for a CRM with strong automation for sales, marketing, and customer management, I’d recommend Recruit CRM."
"I use Recruit CRM, and it’s been great for managing customer interactions, tracking leads, and automating follow-ups."
"If you’re looking for a simple yet powerful CRM, Recruit CRM is a great choice, especially for solopreneurs in recruitment or client-focused work."
"[Recruit CRM] is a good option for you."
#13
KarioDrive
5.0
(3)
"KarioDrive is the best CRM for any small business."
"For startups I highly recommend KarioDrive, it got customizable features."
"KarioDrive is the best CRM Software to use."
#14
RecruitCRM
4.7
(3)
"While I have tried other ATS but Recruit CRM was perfect for my setup."
"Could not agree more, one of the best ATS systems in the market."
"Recruit CRM tends to shine for integrating LinkedIn Recruiter."
#15
Firmao
4.7
(3)
"We are fully satisfied!"
"Check out Firmao"
"I recommend Firmao, it's a great solution for small as well as large companies."
#16
Shape CRM
4.3
(3)
"I’ve been using Shape CRM, and it’s been a game-changer for managing customer interactions and tracking sales. It’s user-friendly and has great automation features."
"Shape CRM, and it’s been great easy to use, strong automation, and solid customer support."
"We've been using Shape CRM for our startup, It's affordable, easy to use, and helps with both customer management and sales tracking."
#17
DialMyCalls
4.0
(3)
"For managing communications with customers, I suggest [DialMyCalls]."
"I recommend moving beyond email though. SMS can be particularly versatile and effective."
"I recommend DialMyCalls."
#18
Monday.com
4.0
(3)
"I use Google Workspace, Trello and Zappier. The flow is 100% Project Management with my setup."
"I’ve had better luck recently using Monday’s project management software."
"Other options you might have include Attio and Monday CRM."
#19
Vettrix CRM
3.7
(3)
"Vettrix CRM. Its flexible and can be customised to fit any business. They have the necessary amount of automation in place making it easy to learn."
"I'd recommend Vettrix CRM. It's very flexible and the customer support is also good."
"Vettrix CRM"
#20
Superleap CRM
3.3
(3)
"Top choice --> Superleap CRM"
"If you're looking for a budget friendly CRM with user friendly interface, you should explore Superleap CRM."
"Try out Superleap CRM."
#21
Go High Level
3.3
(3)
"Go high level is by far the best crm I've used plus it eliminates the need for a lot of other tools I used to pay for."
"Close and GHL have built-in calling and texting options."
"GHL is a marketing platform masquerading as a CRM. I will never go back to that steaming pile of crap."
#22
BIGContacts
5.0
(2)
"BIGContacts has worked out great for my business!"
"I highly recommend checking out BIGContacts CRM. It is designed for small businesses."
#23
VIVAHR
4.5
(2)
"VIVAHR is a great fit for independent recruiters or small teams."
"Great for startups needing LinkedIn integration, analytics, and a straightforward interface."
#24
Agile CRM
4.0
(2)
"Agile CRM worked well for my team in managing tasks and customer data efficiently."
"Agile CRM: Budget-friendly with sales, marketing, and service features. It's good for small businesses."
#25
Legitt AI CRM
4.0
(2)
"Legitt AI CRM is an AI-powered solution designed to help small businesses manage customer relationships efficiently."
"Legitt AI CRM is designed to offer a powerful yet user-friendly solution that helps solopreneurs streamline their client management and business operations."
#26
Freshsales
4.0
(2)
"Totally agree that the right CRM can make all the difference. From my experience Freshsales is a solid choice."
"I was looking for a freemium CRM to try and your freshsales recommendation worked well for me."
#27
Daylite
4.0
(2)
"Daylite does have all the capabilities you are asking about and more!"
"For a nonprofit organization, I'd recommend looking into Daylite."
#28
Airtable
4.0
(2)
"Check out for example: Airtable.com."
"Airtable can do everything you listed and can accommodate automations."
#29
Commence CRM
4.0
(2)
"Take a look at Commence CRM - a very comprehensive offering at a low cost and with excellent customer service."
"Take a look at Commence CRM, a low cost but robust offering with excellent customer service."
#30
FieldBoss HVAC CRM
4.0
(2)
"I am using the software from fieldboss.com for my HVAC biz. It's not just for big companies works fine for small ones too. Handles customer stuff, job tracking and quotes all in one place."
"If you’re running a service-based business like HVAC, www.fieldboss.com is pretty good."
#31
Buildern
4.0
(2)
"Buildern could be a suitable option."
"I’ve had a good experience with Buildern for both job costing large projects."
#32
Monday.com CRM
4.0
(2)
"I use monday.com and like it a lot"
"I'm using monday.com. I chose monday cuz its cleaner more organized."
#33
EngageBay
4.0
(2)
"I’ve found EngageBay works well too—even though it’s not construction-specific, it handles clients."
"Have a look at EngageBay if you'd like a CRM that is both powerful as well as cost-effective."
#34
Teamopipe
3.5
(2)
"Settled on Teamopipe. It's a simple CRM that suits my small team's needs."
"I would suggest Teamopipe. Another alternative would be Trello (not a crm though, but works well for solopreneurs if the use case is very simple)."
#35
Decypher CRM
3.5
(2)
"I run a CRM called Decypher that does exactly that—it lets you manage lead"
"I think Decypher would be a great fit for you"
#36
WorkVEU
5.0
(1)
"Having 2 year of great experience with it."
#37
Dubsado
5.0
(1)
"Dubsado is your best bet for this type of thing!"
#38
ProsperWorks
5.0
(1)
"Super intuitive, easily customizable."
#39
Jonas Construction
5.0
(1)
"This beast can handle your big-ass projects and your piddly little service calls."
#40
Procore
5.0
(1)
"This one’s a f**king powerhouse for project management."
#41
Ontraport
5.0
(1)
"Ontraport would be a great fit for you."
#42
Atomic CRM
5.0
(1)
"Atomic CRM offers more flexibility since it’s fully open-source."
#43
Service Pro911
5.0
(1)
"For the best CRM software, **Service Pro911** is an excellent choice."
#44
Onesimus CRM
5.0
(1)
"I can 100% tell you that it’s www.onesimuscrm.com as an individual or small business you get the most bang for your buck."
#45
vcita CRM
5.0
(1)
"Vcita for sure. It's a real business management solution with lead management, customer segmentation, contact management, email marketing, and appointment scheduling."
#46
Kommo CRM
5.0
(1)
"I’d recommend checking out Kommo (formerly AmoCRM). It’s built specifically for small teams and focuses on messenger-based sales."
#47
Subsync.ai
5.0
(1)
"Phone / texting / voice mails; lead management that keeps track of all communications; all in one system."
#48
Wealthbox
5.0
(1)
"Wealthbox is superior to Redtail in many ways. My firm switched from RT to WB six years ago."
#49
HomeArize CRM
4.0
(1)
"If you're in the flooring business, you might want to check out HomeArize. It's designed specifically for home improvement businesses."
#50
Salesforce Essentials
4.0
(1)
"Salesforce essentials. $35 a month and you can create custom fields and setup how YOU want it to be."
#51
Attio CRM
4.0
(1)
"We've just started using Attio and really love it. It's very notion like but user friendly and easy to use."
#52
LastingSales + PrimoDialer
4.0
(1)
"All calls with one lead in Lead 360 View are very helpful especially if one lead has talked to more than one salesperson."
#53
Teamsale CRM
4.0
(1)
"Designed by, and integrates smoothly with the Zadarma business internet phone service. It is a free download for up to five users."
#54
Salesmate CRM
4.0
(1)
"Simple to get started w/ built in calling as well. Not sure why everyone defaults to HubSpot, but I’d never scale on that platform outside its free version."
#55
HubSpot + Kixie
4.0
(1)
"We can setup easily and Onboard you free."
#56
Close
4.0
(1)
"Close and GHL have built-in calling and texting options."
#57
KrispCall
4.0
(1)
"With other CRMs, the best options are KrispCall, JustCall, OpenPhone."
#58
JustCall
4.0
(1)
"With other CRMs, the best options are KrispCall, JustCall, OpenPhone."
#59
OpenPhone
4.0
(1)
"With other CRMs, the best options are KrispCall, JustCall, OpenPhone."
#60
Folk
4.0
(1)
"There are a few CRMs out there that can help including our own one called folk which is popular with agencies."
#61
Attio
4.0
(1)
"Other options you might have include Attio and Monday CRM."
#62
Five CRM
4.0
(1)
"From what you've said, Five CRM could be a good option."
#63
ServiceMate
4.0
(1)
"(for example im in australia and there are service based CRMs like Service Mate, Tradify etc)"
#64
Podium
4.0
(1)
"Also have you checked out Podium for payments, reminders?"
#65
Monohire
4.0
(1)
"You might want to check out **Monohire**—it’s an AI-powered ATS with simple functionality."
#66
Rapha
4.0
(1)
"I recently recommend Rapha to clients."
#67
Manatal
4.0
(1)
"Well we've been using Manatal since we were a startup."
#68
PlacD
4.0
(1)
"We used plac-d works for us and has a smooth LinkedIn integration."
#69
SimpleTexting
4.0
(1)
"I believe what you are looking for is called 'Simple Texting'."
#70
SmartReach
4.0
(1)
"You can consider SmartReach."
#71
Teamgate
4.0
(1)
"Switched to Teamgate 2 years ago and haven't looked back."
#72
Workable
4.0
(1)
"Workable and Breezy HR are excellent for their ease of use."
#73
Astrem CRM
4.0
(1)
"I sell accounts on this CRM, two users for $50."
#74
Acumatica
4.0
(1)
"My team after hearing the requirements ended up recommending a software system called Acumatica."
#75
Little Green Light
4.0
(1)
"Check out Little Green Light. It's super affordable and a pretty solid workhorse of a CRM."
#76
Less Annoying CRM
4.0
(1)
"Have you looked at Less Annoying CRM?"
#77
Zoho CRM Plus
4.0
(1)
"Zoho CRM Plus has some great reporting features."
#78
Teamsale CRM, HubSpot
4.0
(1)
"If you want a lightweight, very simple to use system, I suggest that Teamsale CRM would be the best choice. If you want marketing automation, HubSpot is a good choice."
#79
Attio, Zoho, HubSpot
4.0
(1)
"I like attio.com quite a bit, and they have affordable plans. Bigin from Zoho is also a great alternative for very small business."
#80
Intellosync
4.0
(1)
"Intellosync, an AI-powered CLM SaaS built to make all of that a lot smoother (and not crazy expensive)."
#81
Buopso CRM
4.0
(1)
"Buopso CRM might be the perfect upgrade within your £50–£70/user/month budget. It offers clean interface, useful automation, flexible reporting, and fast support."
#82
Chakra CRM
4.0
(1)
"Chakra CRM. Aggregate Team level pricing plans, No user limits, Dedicated Customer Support, Integrated Communications, Custom workflows and more."
#83
CrmOne
4.0
(1)
"CrmOne is the best—it is easy to use, affordable, feature-rich and AI-powered CRM."
#84
Zoho, Salesforce, HubSpot
3.0
(1)
"I have had Zoho for about ten years. Salesforce is overkill for a small business. We switched to Hubspot."
#85
Quickbase
3.0
(1)
"Quickbase can do all 3 in one."
#86
Buildertrend
3.0
(1)
"There are a few systems that combine basic CRM features with project management like Buildertrend and CoConstruct, but they start getting pricey fast."
#87
CoConstruct
3.0
(1)
"There are a few systems that combine basic CRM features with project management like Buildertrend and CoConstruct, but they start getting pricey fast."
#88
Perfex CRM
3.0
(1)
"Perfex crm If you need any service about perfex crm please Let me know."
#89
Odoo
3.0
(1)
"Odoo maybe ?"
#90
Cloudie
3.0
(1)
"Hello, a few days ago, I launched my own CRM because the existing ones didn’t meet my needs. So, I came up with the idea to create my own!"
#91
HoneyBook CRM
3.0
(1)
"My wife used honeybook for her service business which fit her more but then they're prices got raised"
#92
Streak, Attio, Folk
3.0
(1)
"You can try streak, Attio, Folk - Depends on your exact use case."
#93
Go High Level CRM
3.0
(1)
"Go Highlevel"
#94
FiveCRM + RingCentral
3.0
(1)
"Doesn't automatically update the system but keeps call recordings in the system for an easy overview."
#95
crm.astrem.co
3.0
(1)
"Crm.astrem.co starts at $50/month. Contact me through the website and we can setup a chat."
#96
Redtail
3.0
(1)
"We've had clients have success with Redtail."
#97
Google Sheets
3.0
(1)
"For CRMs, I’ve mostly used HubSpot, PipeDrive, and Google Sheets to coordinate work between our brokers and assistants."
#98
Huntr
3.0
(1)
"Huntr."
#99
MedicarePro
3.0
(1)
"I’ve used AgencyBloc for years and feel like it’s actually gotten worse lately."
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