Payroll Service reviews from Reddit
Summary
We analyzed 171 Reddit reviews across 15 subreddits and 28 posts to rank the best Payroll Service brands recommended by redditors, including communities like r/smallbusiness, r/Payroll, r/NannyEmployers, r/business, r/Nanny. Top-rated brands include Gusto (4.4/5), ADP (3.2/5), Paychex (4.0/5).
Stats
Reviews171
Subreddits15
Posts28
Brands61
Products20
171 reviews from
and
By Brand
/By Product
#1
Gusto
4.4
(58)
"Gusto is our go-to for the past six years."
"It's super easy to use, they handle all the filings for you, and it costs like $46 a month to use."
"Gusto. Easy to implement, not super expensive and they are on top of local / state regulations, state reqs, etc…"
"Been with them for 4 years….. zero issues"
"I wanted to second all of the recommendations for Gusto! You can set up a monthly payroll on autopilot, so you don't even need to remember to run payroll."
"Gusto for payroll; seems like overkill but a wage is required when you are the owner of the S Corp and plan to take money out. Super user friendly -- it's why we partner with them!"
"Everything super simple and easy."
"Gusto is great as a payroll and HR option which I recently started using bc we are growing, but if you don’t need it you don’t pay for it. Gusto just so friendly to beginners for onboarding new employees and it walks through every step."
"I like Gusto for payroll. Simple and does all the things you mentioned."
"Gusto"
#2
ADP
3.2
(14)
"I highly recommend ADP."
"We use ADP in both US and Canada and no complaints."
"Stick with ADP it might cost a little bit more, but it works the best."
"I like ADP for payroll. They aren’t the cheapest on the market but it’s easy to use."
"Personally I like ADP for a variety of reasons."
"ADP is actually cheaper if you scale."
"I've had ADP for years. Very happy with them, but they are a little pricey. The web based tools are easy to use and their tech support is quick to respond."
"ADP, I can refer you!"
"ADP has a promotion for the first year but charges thereafter, and their customer service is limited."
"ADP has some great support at sign up and will walk you through different scenarios... in the beginning."
#3
Paychex
4.0
(9)
"I highly recommend Paychex."
"Paychex is highly recommended for its excellent service."
"Very happy with the switch. We added 401k this year as well and Paychex handles all of that as well."
"Paychex does have a pretty solid 401k with primarily low expense ratio vanguard funds."
"Paychex. They do everything."
"I’ve been using Paychex and it’s pretty cheap for our cosmetics company!"
"The Paychex platform works well for what it is. It’s intuitive, user friendly, and we’ve never had any big issues."
"Not the best but they are always easy to get ahold of for any questions."
"I’ve had a pretty bad experience with Paychex the last few months."
#4
Quickbooks
4.0
(5)
"Gusto and QuickBooks are also good choices."
"Quickbooks is fairly easy to use and should provide what you are looking for."
"Quickbooks has a payroll function."
"It was pretty easy to pay 3 employees using QuickBooks."
"A lot of people I know use QuickBooks. It's about $20 to do payroll."
#5
Poppins
4.5
(4)
"Their customer service is stellar as well. Anytime I have a question, they respond within the hour."
"Super easy to use, customer service is quick to access. I have no complaints on Poppins."
"Widely used and generally well-received."
"Best part is you get emailed your paystub instead of having to log into a poorly scripted site/app."
#6
HomeWork Solutions
3.8
(4)
"Top tier service with great payroll calculators and industry support."
"They set up our employer identification number, pay the taxes quarterly, direct deposit to our nanny, and they are extremely responsive."
"Yes I recommend https://www.homeworksolutions.com/partners/hello-nanny/."
"So far homework solutions hasn’t been very good."
#7
Intuit
5.0
(3)
"I use QuickBooks to pay my employees and it couldn't be easier."
"Quickbooks also has an effective payroll management system that calculates and files most of the taxes for you."
"Quickbooks has a payroll function and actually has a check box for this very function."
#8
Square
5.0
(3)
"Surprised no one has mentioned square payroll"
"I would definitely recommend Square; they are $29 per month plus $5 per employee. It's fairly simple as well."
"Square payroll has worked well for us."
#9
Heartland
4.7
(3)
"Heartland is best for customer service, user friendliness, and with our WOTC screener and Job costing we're perfect for builders."
"Heartland has an amazing payroll software including HR services and a dedicated payroll specialist for any questions."
"You need someone that will be able to provide hr and all the other new regulatory items."
#10
SurePayroll
2.6
(5)
"Been very satisfied for years with 12 - 22 employees on payroll at any time."
"Another popular choice with good reviews."
"We use surepayoll."
"Very old website/customer portal with poor customer service."
"We had nothing but problems with sure payroll."
#11
Wave
4.3
(3)
"Wave Apps"
"I would recommend considering Wave or QuickBooks Payroll. Both platforms are known for their user-friendly interfaces and ease of use."
"Wave is a free accounting platform with some paid features."
#12
HomePay
4.0
(3)
"I really love homepay. They handle everything. Even timesheets - our nanny enters her own hours."
"Home pay and poppins payroll have both been wonderful experiences for me as a nanny."
"Used to be good but has declined since being acquired by Care.com."
#13
Paylocity
3.7
(3)
"I left ADP pro for Paylocity. I “think” its better lol."
"Agreed with Paylocity as others have stated."
"We are shopping out our US payroll this year as well (currently with Paylocity)"
#14
Webb Payroll
5.0
(2)
"Webb Payroll is who we use at the company where I work. I don’t regret my decision at all."
"I know Sherry and Andy at Webb Payroll have been really great at caring for my parents' companies!"
#15
GTM
5.0
(2)
"Highly knowledgeable about the industry and offers valuable resources."
"GTM is the one most families near me use."
#16
Patriot Software
4.5
(2)
"Check out Patriot Software. Very affordable and the support is great."
"It's decent and cheap, very easy to use for payroll."
#17
Paylionce
4.5
(2)
"Been in the industry for 16 years and half the price of the bigger ones. Plus we specialize in businesses 1-20 employees."
"Paylionce. Starts at $49.95 per month for unlimited payrolls and service has been solid."
#18
Heartland Payroll
4.0
(2)
"Heartland payroll has a similar structure, but at a lower price point."
"Heartland Payroll has... job costing, which... does really well with WOTC."
#19
Xero
3.5
(2)
"Xero - GL as well."
"Xero does payroll and invoices."
#20
Zelle
5.0
(1)
"Just Zelle, save yourself the hassle and money."
#21
RSM
5.0
(1)
"Consider RSM Recruitment (Thailand) Limited. They provide comprehensive payroll solutions tailored to meet diverse business needs."
#22
Square Payroll
5.0
(1)
"Find it perfect for my needs. Files taxes, runs on time, and easy to setup. Also the cheapest available."
#23
Realtor Payroll
5.0
(1)
"Does lot of people in the real estate industry"
#24
Local Payroll Company
5.0
(1)
"It's super easy. There are numerous times a year I need to cut bonus checks or whatever and they courier them to me."
#25
Ceridian
5.0
(1)
"We use Ceridian and I have no complaints."
#26
Accounting Byte
5.0
(1)
"Accounting Byte offers a comprehensive payroll services solution for your organization."
#27
Patriot
5.0
(1)
"Patriot has been fantastic for us. Currently have over 40 clients on it with no issues."
#28
Onpay.com
5.0
(1)
"Onpay.com works for us"
#29
Payment Evolution
5.0
(1)
"Payment Evolution is my go-to as an accountant with lots of small payroll clients. Free, as long as you set up direct deposit."
#30
HomeWorks Solutions
5.0
(1)
"I like HomeWorks Solutions because they seem very thorough and informative, and I talked to a guy on the phone and he was incredibly helpful and nice."
#31
QuickHR
5.0
(1)
"QuickHR - Best Payroll software for SMEs."
#32
Everee
5.0
(1)
"I use Everee! I’m also a bookkeeper, so I use it for all my clients."
#33
isolved
5.0
(1)
"Biased, but isolved is really good."
#34
Mercans
5.0
(1)
"Mercans is an excellent choice, offering automated payroll solutions."
#35
GTM Payroll
4.0
(1)
"Check out GTM Payroll, they run with iSolved and very user friendly!"
#36
Wrapbook
4.0
(1)
"You can probably use wrapbook."
#37
Canada Revenue Agency
4.0
(1)
"Just use https://www.canada.ca/en/revenue-agency/services/e-services/e-services-businesses/payroll-deductions-online-calculator.html"
#38
Nanny
4.0
(1)
"R/nanny is a good resource. They will know the ins and outs of online payroll for those services."
#39
PeopleWorx
4.0
(1)
"PeopleWorx and tell the Guire Accounting LLC sent you. Talk to Shannon."
#40
NPI
4.0
(1)
"NPI might be best in this situation because for $375 setup fee... they provide WC for any paid people."
#41
Wave Accounting
4.0
(1)
"Wave accounting! Definitely targeted to your small business."
#42
PayrollGuardian
4.0
(1)
"Payrollguardian in Burnaby."
#43
Bank of America
4.0
(1)
"Some business checking accounts come with free or discounted payroll services."
#44
Excelpay
4.0
(1)
"Very cheap for salary employees."
#45
Paystreet
4.0
(1)
"If you're looking for something user-friendly and easy to use, it might be worth checking out Paystreet."
#46
QuickBooks Payroll
4.0
(1)
"I would recommend considering Wave or QuickBooks Payroll. Both platforms are known for their user-friendly interfaces and ease of use."
#47
GTM Payroll Services
4.0
(1)
"If you're looking for something really easy, try GTM Payroll Services."
#48
Poppins Payroll
4.0
(1)
"Poppinspayroll is the easiest I’ve found."
#49
PrimePay
4.0
(1)
"PrimePay - National Company with Local Office."
#50
SourcePointe
4.0
(1)
"SourcePointe in Homewood is great."
#51
Advantage Payroll Services
4.0
(1)
"Advantage Payroll Services."
#52
Homebase
4.0
(1)
"Homebase- schedule and payroll in one."
#53
Niural
4.0
(1)
"We use Niural and have it helpful for smbs in part because of the account manager experience."
#54
Hourly.io
4.0
(1)
"Hourly.io has been a great platform for one of my newest clients."
#55
Employ Borderless
4.0
(1)
"I’ve used Employ Borderless for handling remote employees and it was pretty smooth for managing payroll and taxes across different countries."
#56
Mary Poppins
3.0
(1)
"Cheapest is Mary Poppins. The only dislike I have is that I don’t have a log in to see all my paychecks or w2s."
#57
Care.com
3.0
(1)
"I have not used it, but care.com has payroll services."
#58
Infinet
3.0
(1)
"The portal is kind of dated but gets the job done."
#59
Paychex Flex
3.0
(1)
"Paychex Flex is better used for individuals that already know hot to process payrolls."
#60
Rippling
1.0
(1)
"Do not use Rippling. It has been a nightmare."
#61
Surepayroll
1.0
(1)
"Slow, outdated app, constantly telling me my password is wrong even when it wasn't."
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