Phone System reviews from Reddit

Summary

We analyzed 265 Reddit reviews across 16 subreddits and 39 posts to rank the best Phone System brands recommended by redditors, including communities like r/VOIP, r/sysadmin, r/smallbusiness, r/software, r/msp. Top-rated brands include 3CX (4.1/5), Nextiva (4.2/5), OpenPhone (4.6/5).

Stats

Reviews265

Subreddits16

Posts39

Brands98

Products7

Top communities

r/VOIP54 r/sysadmin39 r/smallbusiness38 r/software31 r/msp29

265 reviews from

and

By Brand

By Product

3CX

4.1

(48)

"Definitely 3CX!"

"Works great!"

"If you want a phone system that just works then you should think about using 3CX."

"We use 3cx as well. It can do just about everything you've listed."

"Another vote for 3cx"

"We offer a fully managed and hosted 3CX solution if you are interested."

"3cx hands down is your best option."

"3CX all day. Perfect iOS and Android app companion."

"Definitely 3CX in my opinion."

"You can try 3cx or freepbx."

Nextiva

4.2

(14)

"I’d recommend Nextiva. Never had any major issues with them."

"I’ve been using Nextiva for a while now and it’s worked out great."

"Nextiva does not charge extra for each number but other companies charge $1 or $2 per month."

"Nextiva provides the exact solution you are describing."

"I’ve personally use Nextiva too and found it to be a solid choice."

"I’m leaning towards Nextiva, seems like it’s got good reviews."

"Nextiva, RingCentral and 8x8 are great voip systems for larger companies."

"U might try nextiva is reliable and offers the features u need like call forwarding and app access, with better pricing for any business"

"I've tried a number of VOIP and I would go with Nextiva."

"Our services might be a good fit for you"

OpenPhone

4.6

(10)

"Choose OpenPhone for top of the line virtual phone. (Its expensive but the best money can buy) (Expensive)"

"Here are some reasons you might want to check us out"

"It’s huge with them."

"You can get multiple phone numbers on OpenPhone for different states where you're planning to operate."

"Built it specifically for small businesses."

"OpenPhone is definitely a solution to what you're looking to do."

"OpenPhone is a good platform as well"

"Check out Openphone if you don’t need hardphones."

"Check out OpenPhone. I'm one of the founders so a little biased."

"We are using Openphone and happy with performance and pricing."

RingCentral

4.1

(11)

"RingCentral is the real deal. They're the best out there, like actually recommended by industry experts."

"Ring Central is probably the best as far as pricing goes."

"Maybe give RingCentral a try, heard good things about it."

"Nextiva, RingCentral and 8x8 are great voip systems for larger companies."

"Voip providers offering features like number porting, call forwarding, and mobile apps are great options for any business u guys check out Ringcentral for your needs."

"Ringcentral is a solid option we got for reliability and offers features like call forwarding and app access for around price rage which we can easily have."

"RingCentral."

"Check out Ring Central and Zoom"

"You can try cheap and good VOIP services like Ring central or Open Phone. Unlimited calls and texts messages and got a bundle of options like a TMS."

"Ring central has been around for decades."

Zoom

4.4

(10)

"Never failed so far. Call from phone and PC."

"Zoom has been one of the best single decisions we've made."

"Zoom phone. Easy to deploy and it just works."

"Works rather well for much of what you described."

"I'm looking to switch to Zoom phone system this week, I think. It looks like it has most of everything that I need."

"Would probably just go zoom but really depends on your law firm"

"Specific for call center don't known but i known few company that migrate voip to Zoom or teams and works fine."

"Consider Zoom Phone or another cloud phone provider."

"Is Zoom Phone in the mix as it is cost effective, flexible."

FreePBX

4.2

(10)

"We use hosted FreePBX, and it’s perfect for small clients."

"All the features you can ever want."

"Infradapt. FreePBX experts, exceptional support, quality upstream providers. 10 years, no issues."

"FreePBX is a very good PBX, as is 3CX."

"I am using FreePBX with Flowroute at one of my schools. In the 4 years I've managed their IT, we haven't had any issues with it."

"We used crosstalk to setup our freepbx. we use clearlyip phones and sip trunks."

"I have just set up FreePBX on a vultr virtual machine using Twilio Elastic Trunk."

"Just use FreePBX. Pretty straight forward and decent feature set."

"I do this for several customers with FreePBX."

"Just some further input that we did a trial from Freepbx to Teams Phone."

Google Voice

4.1

(8)

"Google Voice is the best option, offering number porting, cordless handset compatibility, softphone access, and call forwarding, excellent customer support all at a budget friendly price."

"Google Voice if you are using G Suite."

"If you have Google Workspace go with google voice for business ($10 basic -$20 with auto attendant). Very good spam filtering and integrates well with Google workspace."

"It seems easy, reliable, and fairly cheap."

"Plan C. Talk user into using Google Voice if they are ok with using their cell phone."

"I'd do as others have suggested and go with Google Voice since you have workspace."

"Setting up and managing a PBX server is overkill."

"I'm switching from Vonage to Google Voice."

Microsoft Teams

4.6

(7)

"Teams voice to make your life a lot easier."

"Works great for our IT Help Desk w/ an Auto Attendant & Call queue."

"Way more cost effective than a traditional VoIP system."

"We eventually switched to Microsoft Teams and the calling plan built into it and really enjoy it."

"We have m365 so went with teams."

"Works surprisingly well once you understand how Microsoft wants you to do it."

"Microsoft Teams. We have Team Members in different states and countries."

Mitel

4.5

(6)

"Work like a charm On the new sip platform"

"For industry standard hotels it’s Mitel."

"Any of the Enterprise level Mitel solutions should be great!"

"Way easier to manage and just worked"

"Mitel and avatar offer this."

"Mitel is huge in the hospitality space."

#10

Ooma

4.3

(6)

"I would recommend Ooma Office. I saved more than half of the money I had allocated for a VOIP solution."

"It worked great."

"I’d recommend checking out VoIP providers like Ooma Office or Vonage. They offer affordable plans around $50 per mo, support porting landlines and toll-free numbers."

"For reducing cost switching to voip service like what i used Ooma could be a great option its much more good in price not like higher price taker"

"As far as OpenPhone alternatives go some affordable business phone systems under $20 per user include: - Unitel - eVoice - Grasshopper - MightyCall - Ooma."

"Ooma- IP phones that are cheap, have lots of functionality."

#11

Dialpad

4.2

(6)

"Has great ai call transcription and summaries."

"Try dialpad or vonage."

"I use dialpad. It's not free but it's pretty excellent."

"Check out a demo of Dialpad."

"Can definitely log every phone call to Clio."

#12

8x8

4.0

(6)

"Nextiva, RingCentral and 8x8 are great voip systems for larger companies."

"On-prem, it’s 2024 😀 we use 8x8 cloud hosted and integrates with teams, or you could go with M$ E5 licence."

"Good deal. You purchase phones, pay per User."

"They can do it all digitally and you just need their phones."

"Feature rich but a bit exxy."

"8x8, Nextiva, and several others out there can do what you're looking for."

#13

VoIP.ms

4.0

(5)

"I would suggest voip.ms. Get yourself a Did number and you can forward that to your cell phone number."

"Get a VOIP service, I use voip.ms but there are others that are more user friendly."

"Might do this."

"If you're familiar how phone systems work, VOIP.ms sure all day."

"I recommend VoIP.ms to everyone that asks."

#14

Grasshopper

4.0

(5)

"Check out Ooma Office or Grasshopper for your dad."

"Grasshopper is an excellent option for small businesses i guess all for under $50 a month"

"Check out grasshopper, pricing is pretty good for what it can do."

"I have used Grasshopper for years and have been happy with it."

"Try grasshopper."

#15

Intermedia Unite

4.3

(4)

"Amazing support."

"Personally, I work for a vendor that white-gloves Intermedia Unite/Elevate."

"Works well."

"Does all of that."

#16

Grandstream

4.0

(4)

"I have a grandstream 801."

"The learning curve isn't too bad if you know your way around voip."

"Grandstream, NEC, phone suite, matrix."

"We replaced it with grandstream IP pbx."

#17

Ooma Office

4.7

(3)

"I've tested several VOIP services, and I'd recommend going with Ooma Office. Its the best and also reasonable in price."

"Ooma Office is suitable for your father."

"Check out Ooma Office or Grasshopper for your dad."

#18

Talkroute

4.3

(3)

"Talkroute has been a huge cost saver. They let you port existing landlines and toll-free numbers."

"My last client was also a small business and after we looked over the options we decided to go with Talkroute."

"Talkroute can be a great solution for you."

#19

Ubiquiti

4.0

(3)

"The one is from Ubiquiti is quite solid, we pay like $9/line/month."

"The one is from Ubiquiti is quite solid."

"Ubiquiti has a pretty easy and cheap phone system."

#20

Zultys

4.0

4.0

(1)

"Service + platform."

#62

Digium

4.0

(1)

#63

2.0

(1)

"I know Fuze can do what you're looking for, but I'm not sure I'd subject anyone to their shitty service."

#98

Mitel, Avaya, Cisco

2.0

(1)

"Don't sign long term contracts, and don't buy proprietary phones."

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