r/Autotask is a subreddit with 3k members. The most common kinds of discussions are solution requests and advice requests, and the community frequently discusses autotask, tickets, ticket, api, and integration, and they frequently recommend/review email marketing tool.
A subreddit for users of Autotask Professional Services Automation tool.
https://www.autotask.com/
Popular Themes in r/Autotask
#1
Solution Requests
: "Anyone using AI-based auto-dispatch in Autotask yet?"
4 posts
#2
Advice Requests
: "I feel like a pretty smart guy until I try to create a live report. I just a daily report to show "tickets due today" but I need help!"
3 posts
#3
Pain & Anger
: "Not getting notifications when new tickets open"
2 posts
#4
Self-Promotion
: "Private Autotask Consulting"
1 post
Popular Topics in r/Autotask
#1
Autotask
: "Making Autotask Notifications Less Spammy"
189 posts
#2
Tickets
: "Recording Travel time with Tickets"
45 posts
#3
Ticket
: "Ticket response with outside cc causes no status change"
40 posts
#4
Api
: "Time entries are THE most automated item in Autotask – yet we can't approve/post via Api?!"
37 posts
#5
Integration
: "Quickbooks online and Autotask Integration - Canada Specific"
26 posts
#6
: "Email into opportunity"
19 posts
#7
Workflow
: "Workflow rule when merging duplicate tickets."
19 posts
#8
Billing
: "Tickets/Time Billing Question"
17 posts
#9
Widget
: "Widget Filter Advice"
11 posts
#10
Time
: "Ability to record Time NOT attributed to a resource"
11 posts
Products Discussed in r/Autotask
Email Marketing Tool
2 reviews
#1
Mailchimp
4.0★ from 1 review
#2
Constant Contact
4.0★ from 1 review
Member Growth in r/Autotask
Yearly
+357 members(14.3%)
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About
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Last updated: October 1, 2026