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r/Zendesk is a subreddit with 4k members. Its distinguishing qualities are that the community is medium in size.
Check out the official Zendesk Community for support: zendesk.com/zendesk-community
Discover User Groups and upcoming community events at https://usergroups.zendesk.com/zendesk-community-events/
Popular Themes in r/Zendesk
#1
Solution Requests
: "Help Needed: Automating Rich HTML Email Formatting in Zendesk Public Replies"
23 posts
#2
Advice Requests
: "Has anyone used Zendesk AI?"
17 posts
#3
Pain & Anger
: "1 bug, $50,000+ in bounties, how Zendesk intentionally left a backdoor in hundreds of Fortune 500 companies"
9 posts
#4
Ideas
: "Looking for ideas"
2 posts
#5
Money Talk
: "Zendesk is becoming too expensive for our company"
1 post
#6
Opportunities
: "We're looking for people to partricipate in our Zendesk UX Research study for a $100 gift card!
"
1 post
#7
Self-Promotion
: "Built a Zendesk app. Would you use this as an agent? If No, what's missing?"
1 post
Popular Topics in r/Zendesk
#1
Zendesk
: "Here is a script to download all Zendesk tickets and attachments, and make them viewable offline in a browser."
186 posts
#2
Ai
: "I run a YouTube channel where I post Zendesk Ai tutorials"
39 posts
#3
Tickets
: "Here is a script to download all Zendesk Tickets and attachments, and make them viewable offline in a browser."
36 posts
#4
Support
: "Why does Zendesk have 0/10 customer Support? "
27 posts
#5
Ticket
: "Setting up field transfer to the new Ticket during merge"
18 posts
#6
Integration
: "Does anyone want a more modern app or Integration starter kit"
9 posts
#7
Webinar
: "Upcoming Webinar - Building your ideal Zendesk account - Part 6: Managing ticket escalations"
9 posts
#8
: "I built a GPT on Zendesk that generates an Email draft when a ticket is registered"
8 posts
#9
Chatbot
: "How to optimize your help docs for the new AI support Chatbots"
8 posts
#10
Reporting
: "Reporting for custom objects? "
6 posts
Member Growth in r/Zendesk
Yearly
+1k members(33.4%)
