/r/Zendesk/

r/Zendesk

6k members
r/Zendesk is a subreddit with 6k members. The community frequently discusses zendesk, ai, support, tickets, and ticket, and the most common flair used is :snoo_smile: general discussion, :snoo_thoughtful: question: zendesk platform, :snoo_thoughtful: question: ai agents, :snoo_dealwithit: cool tips & tricks, and :snoo_thoughtful: question: messaging & live chat.
This sub is dedicated to learning, sharing, and connecting about Zendesk.

Popular Topics in r/Zendesk

#1

Zendesk

345 posts
#2

Ai

59 posts
#3

Support

35 posts
#4

Tickets

32 posts
#5

Ticket

23 posts
#6

Automation

18 posts
#7

Email

16 posts
#8

Spam

13 posts
#9

Integration

11 posts
#10

Webinar

7 posts

Flair Used in r/Zendesk

#1
:snoo_smile: General discussion
: "Anyone else's help center totally ignored?"
45 posts
#2
:snoo_thoughtful: Question: Zendesk platform
: "New Merge Ticket Flow Woes"
9 posts
#3
:snoo_thoughtful: Question: AI agents
: "Looking for a ZD compatible AI chat bot"
8 posts
#4
:snoo_dealwithit: Cool tips & tricks
: "We built a Zendesk integration to automatically keep product screenshots in your Help Center up to date"
8 posts
#5
:snoo_thoughtful: Question: messaging & live chat
: "Is there anyway to extend or bypass the 24 hour WhatsApp API window?"
4 posts
#6
:snoo_thoughtful: Question: AI & automation
: "How do Support teams investigate complex technical tickets?"
3 posts
#7
:snoo_dealwithit: Developer discussions
: "Zendesk Mailroom — my open-source Apps Script tool for mass-contacting ticket requesters got a big update"
3 posts
#8
:snoo_thoughtful: Question: workforce management
: "Is it possible to capture multiple lines in a custom field for reporting?"
1 post
#9
:snoo_thoughtful: Question: help center
: "For teams using Zendesk/Intercom/etc., how do you handle documentation? Do you keep your knowledge base inside the helpdesk, or use a separate documentation tool? For anyone using a separate tool, what made you choose that setup?"
1 post
#10
:snoo_thoughtful: Question: voice
: "SLA for live calls"
1 post

Member Growth in r/Zendesk

Yearly
+1k members(31.9%)

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About

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Last updated: October 25, 2026