r/TalesFromTheFrontDesk is a subreddit with 1.1M members. The most common kinds of discussions are pain & anger and solution requests, and the community frequently discusses hate, guests, annoying, tired, and people.
A place where people in a front desk / reception position (usually hotels, but others are acceptable) can come and share their stories of the things our guests do and say that make customer service the hated job that it is.
Popular Themes in r/TalesFromTheFrontDesk
#1
Pain & Anger
: "Guess We'll walk To the Valet desk! Fucking weddings"
34 posts
#2
Solution Requests
: "Guest called and said the 3rd floor has no power, I (the hotel operator) notified the manager on duty and the issue was fixed relatively fast. Job done?"
1 post
#3
Advice Requests
: "Customer got frustrated and canceled her order. Did I handle this wrong?"
1 post
#4
Money Talk
: "Sometimes I can't believe the prices hotels charge for one night."
1 post
Popular Topics in r/TalesFromTheFrontDesk
#1
Hate
32 posts
#2
Guests
17 posts
#3
Annoying
15 posts
#4
Tired
15 posts
#5
People
12 posts
#6
Worst
11 posts
#7
Shift
8 posts
#8
Work
7 posts
#9
Room
: ""When will my Room be ready?" AT CHECK-IN TIME!"
6 posts
#10
Hotel
: "I work at a boutique Hotel and a guest just tried to get me to help him forge his bill through our room service system."
4 posts
Flair Used in r/TalesFromTheFrontDesk
#1
Short
: "Guest demands explanation why did we put different guest in “her” room after she left room 2 days earlier."
122 posts
#2
Medium
: "Guess We'll walk To the Valet desk! Fucking weddings"
55 posts
#3
Long
: "Had to call the police on a DNR that refused to leave"
15 posts
Member Growth in r/TalesFromTheFrontDesk
Yearly
+40k members(4.0%)
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Last updated: September 15, 2026