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r/TalesFromTheFrontDesk is a subreddit with 1000k members. Its distinguishing qualities are that the community is huge in size, and has high activity.
A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee? /r/talesfromretail
Popular Themes in r/TalesFromTheFrontDesk
#1
Pain & Anger
: "Guy I’d checked in a few times had secretly planned out every detail of our lives together. Every. Detail. I had to call and speak to my manager in “code” to get them to come in and help me."
45 posts
#2
Solution Requests
: "Sister wanted to book a hotel room thru 3rd party. I said NO. Good thing I did."
3 posts
#3
Money Talk
: "Apparently, I'm not allowed to charge that much."
2 posts
#4
Advice Requests
: "I need a semi-polite way of asking guests why they lack object permanence"
1 post
Popular Topics in r/TalesFromTheFrontDesk
#1
Guests
: "I need a semi-polite way of asking Guests why they lack object permanence"
32 posts
#2
Room
: "You want a Room or not?"
10 posts
#3
Front Desk
: "I watched a guest’s world fall apart at the Front Desk"
9 posts
#4
Night
7 posts
#5
Guest Behavior
: "Man is so angry that he has to pay, he throws his receipt in my face"
6 posts
#6
Guest
5 posts
#7
Hotel
: "An example of why Hotels require a credit card on check-in"
4 posts
#8
Help
4 posts
#9
Keys
: "Don't give someone Keys if their card has failed"
3 posts
#10
Fired
: "A 5th Dumb Way To Get Fired"
3 posts
Member Growth in r/TalesFromTheFrontDesk
Yearly
+34k members(3.6%)
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