r/TalesFromTheFrontDesk is a subreddit with 1.1M members. The most common kinds of discussions are solution requests and pain & anger, and the community frequently discusses hate, guests, annoying, tired, and annoyance.
A place where people in a front desk / reception position (usually hotels, but others are acceptable) can come and share their stories of the things our guests do and say that make customer service the hated job that it is.
Popular Themes in r/TalesFromTheFrontDesk
#1
Solution Requests
: "Fix my problem?: (X) ..... Grovel at my feet with an empty sorry? (✓)"
4 posts
#2
Pain & Anger
: "Title: Guest emails CEO because we wouldn't give him a late checkout."
4 posts
#3
Advice Requests
: "My Story and a Question for People in the Industry"
1 post
Popular Topics in r/TalesFromTheFrontDesk
#1
Hate
28 posts
#2
Guests
15 posts
#3
Annoying
13 posts
#4
Tired
12 posts
#5
Annoyance
10 posts
#6
People
10 posts
#7
Frustration
8 posts
#8
Worst
7 posts
#9
Shift
7 posts
#10
Work
6 posts
Flair Used in r/TalesFromTheFrontDesk
#1
Short
: "Babies and children aren't people to a horrifying amount of guests"
51 posts
#2
Medium
: "He booked the whole floor. It was a single king."
26 posts
#3
Long
: "We Got a Shuttle Driver Banned/Possibly Fired"
7 posts
#4
Epic
: "100% Pure Grade-A Management Fail"
2 posts
Member Growth in r/TalesFromTheFrontDesk
Yearly
+41k members(4.0%)
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About
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Last updated: November 5, 2026