r/helpdesk is a subreddit with 20k members. The most common kinds of discussions are advice requests and solution requests, and the community frequently discusses helpdesk, resume, job search, annoying, and looking for, and they frequently recommend/review helpdesk software, ticketing software, and remote access software.
A community for IT help desk, service desk, and desktop support professionals, plus anyone working their way up through a tech career. Tickets, tooling, certs, interviews, and war stories. We are not affiliated with Reddit, Inc. and this is not Reddit's official help desk, so we can't help with Reddit accounts, bans, or the app (try r/help). Not for personal device troubleshooting either (try r/techsupport).
Popular Themes in r/helpdesk
#1
Advice Requests
: "I got an interview for an IT Support position, but I barely know anything. Help"
8 posts
#2
Solution Requests
: "RMM Comparison Sheet – Request for Updates"
1 post
Popular Topics in r/helpdesk
#1
Helpdesk
6 posts
#2
Resume
: "Looking for some Resume advice"
5 posts
#3
Job Search
: "Buscando mi primera oportunidad en IT"
5 posts
#4
Annoying
4 posts
#5
Looking For
4 posts
#6
Remote
4 posts
#7
First Opportunity
: "Buscando mi primera oportunidad en IT"
4 posts
#8
It Support
3 posts
#9
Support
3 posts
#10
It Support
: "I got an interview for an It Support position, but I barely know anything. Help"
3 posts
Products Discussed in r/helpdesk
Helpdesk Software
10 reviews
#1
Freshservice
4.5★ from 2 reviews
#2
Lansweeper
4.0★ from 1 review
#3
VisionHelpdesk
5.0★ from 1 review
Ticketing Software
6 reviews
#1
Track-IT
5.0★ from 1 review
#2
Spiceworks
4.0★ from 1 review
#3
ConnectWise
4.0★ from 1 review
Remote Access Software
3 reviews
#1
MSP Anywhere
5.0★ from 1 review
#2
Zoho Assist
3.0★ from 1 review
#3
Join.me
4.0★ from 1 review
Flair Used in r/helpdesk
#1
Career Advice
: "I got an interview for an IT Support position, but I barely know anything. Help"
20 posts
#2
Technical
: "7 years in IT Support, unemployed and not getting even Helpdesk interviews. Need honest career advice."
7 posts
#3
Getting Started
: "Please help me break into IT"
7 posts
#4
Tools & Software
: "I dont know what to do"
5 posts
#5
Rant
: "Friday Rant Thread"
2 posts
Member Growth in r/helpdesk
Yearly
+9k members(89.6%)
Similar Subreddits to r/helpdesk
r/cscareerquestions
2.4M members
5.0% / yr
r/cscareers
41k members
67.4% / yr
r/csMajors
462k members
18.3% / yr
r/CustomerSuccess
56k members
52.9% / yr
r/developersIndia
1.6M members
11.9% / yr
r/developersPak
46k members
61.6% / yr
r/it
229k members
112.9% / yr
r/ITCareerQuestions
571k members
11.5% / yr
r/ITdept
15k members
18.2% / yr
r/ITProfessionals
8k members
73.6% / yr
About
GummySearch helps people research Reddit communities by organizing activity, growth, themes, and post-level signals into one place.
This page gives a focused view of r/helpdesk, including current member size, discussion patterns, product reviews, and related communities to explore.
This data is synced periodically so insights stay current and useful for ongoing research.
Last updated: September 23, 2026