r/helpdesk
16k members
r/helpdesk is a subreddit with 16k members. The most common kinds of discussions are advice requests and solution requests, and the community frequently discusses helpdesk, resume, help desk, it, and it support, and they frequently recommend/review helpdesk software, ticketing software, and remote access software.
Popular Themes in r/helpdesk
#1
Advice Requests
: "Trying to break into my first IT Helpdesk job"
40 posts
#2
Solution Requests
: "Same tickets every day. How do I set up VPN? Killing me at this point"
14 posts
#3
Pain & Anger
: "Disrespecting the IT department"
13 posts
#4
Ideas
: "Im stuck in access review hell and need ideas"
2 posts
#5
Opportunities
: "Finally found an "MSP Helpdesk Job""
2 posts
#6
Money Talk
: "Got offered an entry-level IT Help Desk Specialist role (₱14.5k) — worth it?"
1 post
Popular Topics in r/helpdesk
#1
Helpdesk
: "Breaking into Helpdesk"
121 posts
#2
Resume
: "Entry-level IT Resumes — making small edits that actually help"
76 posts
#3
Help Desk
: "My life is 80% Help Desk tickets and patching and I am begging for a way out."
51 posts
#4
It
: "Disrespecting the It department"
34 posts
#5
It Support
: "1 1/2 years trying to get an It Support / help desk role"
22 posts
#6
Support
: "Is help desk and / or IT Support is an easy role to break into with no experience?"
19 posts
#7
Career
: "How much are you making in HelpDesk? Do you believe there is a Career in Desktop?"
19 posts
#8
Interview
: "Got my first help desk Interview Thursday. What should I expect?"
14 posts
#9
Entry Level
: "Is it just me or are there NO Entry Level help desk jobs in Los Angeles?"
14 posts
#10
Job
: "Landed my first IT Helpdesk Job with the government! Any useful advice or tips for the Job?"
14 posts
Products Discussed in r/helpdesk
Helpdesk Software
10 reviews
#1
Freshservice
4.5★ from 2 reviews
#2
Lansweeper
4.0★ from 1 review
#3
VisionHelpdesk
5.0★ from 1 review
Ticketing Software
6 reviews
#1
Track-IT
5.0★ from 1 review
#2
Spiceworks
4.0★ from 1 review
#3
ConnectWise
4.0★ from 1 review
Remote Access Software
3 reviews
#1
MSP Anywhere
5.0★ from 1 review
#2
Zoho Assist
3.0★ from 1 review
#3
Join.me
4.0★ from 1 review
Member Growth in r/helpdesk
Yearly
+7k members(68.7%)
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About
GummySearch helps people research Reddit communities by organizing activity, growth, themes, and post-level signals into one place.
This page gives a focused view of r/helpdesk, including current member size, discussion patterns, product reviews, and related communities to explore.
This data is synced periodically so insights stay current and useful for ongoing research.
Last updated: June 15, 2026