r/helpdesk
17k members
r/helpdesk is a subreddit with 17k members. The most common kinds of discussions are advice requests and pain & anger, and the community frequently discusses helpdesk, resume, help desk, it, and it support, and they frequently recommend/review helpdesk software, ticketing software, and remote access software.
Popular Themes in r/helpdesk
#1
Advice Requests
: "Trying to break into my first IT Helpdesk job"
52 posts
#2
Pain & Anger
: "Spent all weekend saving the company from a major outage and Monday morning someone asked me to reset their password"
12 posts
#3
Solution Requests
: "Same tickets every day. How do I set up VPN? Killing me at this point"
11 posts
#4
Ideas
: "Im stuck in access review hell and need ideas"
2 posts
#5
Opportunities
: "Finally found an "MSP Helpdesk Job""
2 posts
#6
Money Talk
: "Got offered an entry-level IT Help Desk Specialist role (₱14.5k) — worth it?"
1 post
Popular Topics in r/helpdesk
#1
Helpdesk
: "Senior coworker seems to avoid almost every Helpdesk call. Should I report it?"
91 posts
#2
Resume
: "My Resume isn’t getting any interviews"
62 posts
#3
Help Desk
: "My life is 80% Help Desk tickets and patching and I am begging for a way out."
57 posts
#4
It
: "Officially signed today—moving from It Helpdesk to Network Engineer on Monday! 🚀"
34 posts
#5
It Support
: "1 1/2 years trying to get an It Support / help desk role"
20 posts
#6
Support
: "Is help desk and / or IT Support is an easy role to break into with no experience?"
19 posts
#7
Career
: "How much are you making in HelpDesk? Do you believe there is a Career in Desktop?"
19 posts
#8
Job
: "Is landing an entry-level IT Job possible with the CompTIA A+ cert?"
17 posts
#9
Interview
: "IT help desk Interview tomorrow"
15 posts
#10
Entry Level
: "Recently received an offer for an Entry Level role!"
15 posts
Products Discussed in r/helpdesk
Helpdesk Software
10 reviews
#1
Freshservice
4.5★ from 2 reviews
#2
Lansweeper
4.0★ from 1 review
#3
VisionHelpdesk
5.0★ from 1 review
Ticketing Software
6 reviews
#1
Track-IT
5.0★ from 1 review
#2
Spiceworks
4.0★ from 1 review
#3
ConnectWise
4.0★ from 1 review
Remote Access Software
3 reviews
#1
MSP Anywhere
5.0★ from 1 review
#2
Zoho Assist
3.0★ from 1 review
#3
Join.me
4.0★ from 1 review
Member Growth in r/helpdesk
Yearly
+7k members(74.4%)
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About
GummySearch helps people research Reddit communities by organizing activity, growth, themes, and post-level signals into one place.
This page gives a focused view of r/helpdesk, including current member size, discussion patterns, product reviews, and related communities to explore.
This data is synced periodically so insights stay current and useful for ongoing research.
Last updated: June 30, 2026