This is a subreddit preview page. If you have a GummySearch account, please add this Subreddit to your audience to view the full analysis features there.
/r/CustomerSuccess/

r/CustomerSuccess

32k members
r/CustomerSuccess is a subreddit with 32k members. Its distinguishing qualities are that the community is large in size, and has high activity.
Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry.

Popular Themes in r/CustomerSuccess

#1
Advice Requests
: "I went to an interview today..."
24 posts
#2
Pain & Anger
: "I'm getting fired, and I'm honestly relieved."
19 posts
#3
Solution Requests
: "Anyone solve the “enhancement request”‘problem pretty well yet?"
3 posts
#4
Ideas
: "(fun) What's the weirdest productivity hack in customer success you swear by?"
2 posts
#5
Opportunities
: "Who's hiring? [Monthly jobs thread]"
1 post
#6
Self-Promotion
: "Free AI toolkit I built to save time as a CSM — sharing in case it helps others"
1 post
#7
News
: "The best remote jobs in 2025 are, without a doubt, operations. This is from discussions on (self.RemoteJobs) posted by mariben9 about 4 months ago."
1 post

Popular Topics in r/CustomerSuccess

#1

Customer Success

: "When your Customer Success role turns into Customer Firefighter"
48 posts
#2

Csm

: "How much are y'all expected to travel in your Csm role?"
25 posts
#3

Cs

: "Leaving Cs after 6 years, help?"
12 posts
#4

Job

: "Just got the Job!!"
8 posts
#5

Interview

: "I went to an Interview today..."
8 posts
#6

Customer

: "Silent Customer, big churn risk - what would you do??"
8 posts
#7

Ai

: "How are you using Ai is CS?"
7 posts
#8

Career

: "Have you used a Career coach?"
6 posts
#9

Burnout

: "How are you trying to combat Burnout?"
5 posts
#10

Career Advice

: "Career Growth after CSM"
4 posts

Member Growth in r/CustomerSuccess

Yearly
+12k members(64.5%)

Similar Subreddits to r/CustomerSuccess

/r/advertising

r/advertising

211k members
14.6% / yr

r/business

2.5M members
13.4% / yr
/r/cscareerquestions

r/cscareerquestions

2.3M members
36.6% / yr
/r/Entrepreneur

r/Entrepreneur

4.8M members
30.0% / yr
/r/EntrepreneurRideAlong

r/EntrepreneurRideAlong

591k members
19.6% / yr
/r/marketing

r/marketing

1.9M members
59.9% / yr
/r/ProductMarketing

r/ProductMarketing

17k members
90.4% / yr
/r/SaaS

r/SaaS

335k members
158.2% / yr
/r/sales

r/sales

492k members
49.3% / yr
/r/ycombinator

r/ycombinator

130k members
143.9% / yr