r/CustomerSuccess

16k members
r/CustomerSuccess is a subreddit with 16k members discussing topics like Csm and Customer. Its distinguishing qualities are that the community is large in size.
Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry.

Popular Topics in r/CustomerSuccess

#1

Csm

: "Why do hiring managers do this in the presentation round for Csm interviews?"
36 posts
#2

Customer

: "Best AI Customer Service Tool Recommended by Reddit in 2024?"
33 posts
#3

Success

: "Customer Success Newbie"
28 posts
#4

Career

: "Weekly Career Advice Thread"
21 posts
#5

Customer Success

: "Should I give up on the idea of Customer Success?"
18 posts
#6

Interview

: "Why do hiring managers do this in the presentation round for CSM Interviews?"
16 posts
#7

Manager

: "CS Manager Interview Tips"
14 posts
#8

Job

: "Help: Not Getting Traction in Job Search (CSM)"
12 posts
#9

Customer Success Manager

: "What other roles can I go into from Customer Success Manager?"
11 posts
#10

Tips

: "I have a CSM presentation tomorrow, any Tips? Care study"
11 posts

Popular Themes in r/CustomerSuccess

#1
Advice Requests
: "How did you automate the most boring parts of being a CSM?"
49 posts
#2
Solution Requests
: "Best AI Customer Service Tool Recommended by Reddit in 2024?"
23 posts
#3
Pain & Anger
: "Burned Out"
13 posts
#4
Money Talk
: "Am I being under paid?"
5 posts

Member Growth in r/CustomerSuccess

Daily
+14 members(0.1%)
Monthly
+1k members(9.1%)
Yearly
+7k members(78.7%)

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