r/CustomerSuccess is a subreddit with 20k members. Its distinguishing qualities are that the community is large in size.
Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry.
Popular Themes in r/CustomerSuccess
#1
Advice Requests
: "How-To Guide for Jumping from CS to Product Management"
30 posts
#2
Solution Requests
: "[Request] Looking for the best website live chat software widget for small ecom businesses "
17 posts
#3
Pain & Anger
: "Crowdstrike CSMs are you okay? "
16 posts
#4
Money Talk
: "CSM just AM with extra responsibilities for the same salary?"
2 posts
#5
Self-Promotion
: "Personalizing Salesforce Platform for Customer Success teams: account and project management"
2 posts
Popular Topics in r/CustomerSuccess
#1
Customer Success
: "Free Udemy course on Customer Success"
49 posts
#2
Cs
: "Getting Out of Cs"
35 posts
#3
Csm
: "Crowdstrike Csms are you okay? "
19 posts
#4
Interview
: "Tips for CSM Interview"
15 posts
#5
Job
: "No joy finding a Job.."
15 posts
#6
Transition
: "Thoughts on Transitioning from small business owner to CSA/CSM"
7 posts
#7
Career Advice
6 posts
#8
Career
: "CSM Career coach - Recommendation and advise needed "
6 posts
#9
Role Transition
5 posts
#10
Salary
: "“Manager” of Customer Success Salary"
5 posts
Popular Posts in r/CustomerSuccess
💬 56
⬆ 191
💬 21
⬆ 54
💬 35
⬆ 41
💬 36
⬆ 21
Member Growth in r/CustomerSuccess
Daily
+25 members(0.1%)
Monthly
+733 members(3.9%)
Yearly
+9k members(86.6%)
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