/r/CustomerSuccess/

r/CustomerSuccess

19k members
r/CustomerSuccess is a subreddit with 19k members. Its distinguishing qualities are that the community is large in size.
Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry.

Popular Themes in r/CustomerSuccess

#1
Advice Requests
: "How do I professionally and politely tell a client 'do it yourself'?"
38 posts
#2
Solution Requests
: "What are the best live chat software for customer service?"
23 posts
#3
Pain & Anger
: "Is Customer Success going through an identity crisis?"
16 posts
#4
Money Talk
: "Fair compensation? "
3 posts
#5
Self-Promotion
: "New CS Manager - Low Initial Engagement"
1 post

Popular Topics in r/CustomerSuccess

#1

Customer Success

: "Customer Success at Scale"
25 posts
#2

Csm

: "I'm frustrated as a Csm and a bit disillusioned with the current direction of tech companies. Do all companies (especially startups) release products to consumers in the same broken way?"
16 posts
#3

Interview

: "I have a CS Interview with a hiring manager today. The company is in healthcare tech. Wish me luck!"
12 posts
#4

Cs

: "CsMs - How are you leveraging ChatGPT in your role?"
9 posts
#5

Career

: "Career Pivot Advice "
7 posts
#6

Sales

: "Why’d you go into CS instead of Sales? "
5 posts
#7

Transition

: "Is it possible to Transition from CX to CS? How do you prepare?"
5 posts
#8

Job

: "I’m surprised by the HUGE amount of posts and comments of people hating their Job in CS 🀯"
5 posts
#9

Customer

: "Is the path into Customer success most of the time through beginning in sales first?"
4 posts
#10

Career Advice

: "Want to leave CSM role but not sure what to look for?"
4 posts

Member Growth in r/CustomerSuccess

Daily
+21 members(0.1%)
Monthly
+680 members(3.8%)
Yearly
+9k members(86.0%)

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