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r/CustomerSuccess is a subreddit with 30k members. Its distinguishing qualities are that the community is large in size.
Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry.
Popular Themes in r/CustomerSuccess
#1
Pain & Anger
: "I Got Laid Off Today and It’s Tough"
22 posts
#2
Advice Requests
: "I went to an interview today..."
22 posts
#3
Solution Requests
: "Looking for a scalable digital analytics platform (with customer engagement features). Any tips?"
3 posts
#4
Opportunities
: "I was laid off January 13th and have been a customer success manager for 14 years. Anybody have any potential leads for job opportunities?"
2 posts
#5
Ideas
: "(fun) What's the weirdest productivity hack in customer success you swear by?"
1 post
#6
News
: "What's Happening Over at Gainsight?"
1 post
Popular Topics in r/CustomerSuccess
#1
Customer Success
: "When your Customer Success role turns into Customer Firefighter"
72 posts
#2
Ai
: "Ai is awful…"
15 posts
#3
Interview
: "I went to an Interview today..."
15 posts
#4
Career
: "Have you used a Career coach?"
11 posts
#5
Csm
: "Is it me or is CS/the Csm role becoming a more and more unbearable role?"
10 posts
#6
Job
: "Just got the Job!!"
10 posts
#7
Cs
: "Leaving Cs after 6 years, help?"
9 posts
#8
Churn
: "I saw the Churn coming, I flagged it, leadership ignored it - guess who's taking the blame..."
6 posts
#9
Onboarding
: "What’s your company’s Onboarding like?"
6 posts
#10
Success
: "The biggest factor to your Success in this career is the product."
5 posts
Member Growth in r/CustomerSuccess
Yearly
+11k members(60.4%)
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