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r/CustomerSuccess is a subreddit with 24k members. Its distinguishing qualities are that the community is large in size.
Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry.
Popular Themes in r/CustomerSuccess
#1
Advice Requests
: "How are you all staying encouraged in this job market???"
51 posts
#2
Solution Requests
: "Anyone using apps like Scribe or Guidemagic.ai for creating instructions with screenshots?"
22 posts
#3
Pain & Anger
: "Admin work is so exhausting"
17 posts
#4
Money Talk
: "Hubspot CSM Dublin Salary?"
2 posts
Popular Topics in r/CustomerSuccess
#1
Customer Success
: "How to best pivot out of Customer Success? "
32 posts
#2
Csm
: "Question for Csms at small startups - is it worth pivoting from a large company to startup environment?"
11 posts
#3
Interview
: "Asked the strangest question in a CSM job Interview today - seeking opinions on it"
10 posts
#4
Tools
: "Favorite Tools?"
5 posts
#5
Ai
: "Creative uses for Ai in role? "
4 posts
#6
Automation
: "Need a tool to automate meeting notes and summaries"
4 posts
#7
Advice
: "Advice"
4 posts
#8
Transition
: "Looking to Transition into a CS role (ideally in SaaS)"
3 posts
#9
Startup
: "Question for CSMs at small Startups - is it worth pivoting from a large company to Startup environment?"
3 posts
#10
Career
: "What is your ultimate Career goal as a CSM?"
3 posts
Member Growth in r/CustomerSuccess
Daily
+55 members(0.2%)
Monthly
+1k members(4.6%)
Yearly
+10k members(74.3%)
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