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r/Zendesk is a subreddit with 4k members. Its distinguishing qualities are that the community is medium in size.
Check out the official Zendesk Community for support: zendesk.com/zendesk-community
Discover User Groups and upcoming community events at https://usergroups.zendesk.com/zendesk-community-events/
Popular Themes in r/Zendesk
#1
Solution Requests
: "Help Needed: Automating Rich HTML Email Formatting in Zendesk Public Replies"
26 posts
#2
Advice Requests
: "Has anyone used Zendesk AI?"
14 posts
#3
Pain & Anger
: "1 bug, $50,000+ in bounties, how Zendesk intentionally left a backdoor in hundreds of Fortune 500 companies"
10 posts
#4
Ideas
: "I created a sentiment analyzer using LLM!"
3 posts
#5
Opportunities
: "We're looking for people to partricipate in our Zendesk UX Research study for a $100 gift card!
"
2 posts
#6
Money Talk
: "Zendesk is becoming too expensive for our company"
1 post
Popular Topics in r/Zendesk
#1
Zendesk
: "Here is a script to download all Zendesk tickets and attachments, and make them viewable offline in a browser."
207 posts
#2
Ai
: "I built a GPT on Zendesk that generates an emAil draft when a ticket is registered"
37 posts
#3
Tickets
: "Here is a script to download all Zendesk Tickets and attachments, and make them viewable offline in a browser."
31 posts
#4
Support
: "How to optimize your help docs for the new AI Support chatbots"
26 posts
#5
Ticket
: "Setting up field transfer to the new Ticket during merge"
18 posts
#6
Integration
: "Does anyone want a more modern app or Integration starter kit"
10 posts
#7
: "I built a GPT on Zendesk that generates an Email draft when a ticket is registered"
9 posts
#8
Customer
: "Customer Service from the Zendesk Team is lacking time after time"
8 posts
#9
Reporting
: "Reporting for custom objects? "
7 posts
#10
Webinar
: "Upcoming Webinar - Building your ideal Zendesk account - Part 6: Managing ticket escalations"
7 posts
Member Growth in r/Zendesk
Yearly
+1k members(33.6%)
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