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r/Zendesk is a subreddit with 4k members. Its distinguishing qualities are that the community is medium in size.
Check out the official Zendesk Community for support: zendesk.com/zendesk-community
Discover User Groups and upcoming community events at https://usergroups.zendesk.com/zendesk-community-events/
Popular Themes in r/Zendesk
#1
Solution Requests
: "AI Chatbot Solution to Integrate with Zendesk & iOS Apps?"
27 posts
#2
Pain & Anger
: "1 bug, $50,000+ in bounties, how Zendesk intentionally left a backdoor in hundreds of Fortune 500 companies"
14 posts
#3
Advice Requests
: "Has anyone used Zendesk AI?"
12 posts
#4
Ideas
: "I created a sentiment analyzer using LLM!"
3 posts
#5
Opportunities
: "We're looking for people to partricipate in our Zendesk UX Research study for a $100 gift card!
"
2 posts
#6
Money Talk
: "Zendesk is becoming too expensive for our company"
1 post
Popular Topics in r/Zendesk
#1
Zendesk
: "Here is a script to download all Zendesk tickets and attachments, and make them viewable offline in a browser."
336 posts
#2
Tickets
: "Here is a script to download all Zendesk Tickets and attachments, and make them viewable offline in a browser."
52 posts
#3
Ai
: "I built a GPT on Zendesk that generates an emAil draft when a ticket is registered"
44 posts
#4
Support
: "How to optimize your help docs for the new AI Support chatbots"
33 posts
#5
Integration
: "Does anyone want a more modern app or Integration starter kit"
19 posts
#6
: "Is it crazy if my employer wants a team of 3 agents to clear 11,000 Email tickets in a week?"
14 posts
#7
Chat
: "I Connected Zendesk to OpenAI/ChatGPT Assistant with a Custom Knowledge Base"
13 posts
#8
Customer
: "Zendesk Customer Support is absolutely HORRIBLE"
9 posts
#9
Api
: "Zendesk SLA Question"
8 posts
#10
Reporting
: "Reporting for custom objects? "
8 posts
Member Growth in r/Zendesk
Yearly
+1k members(33.9%)
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